<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Dial it yourself, and you'll see the same type of CDR from your phone. What is the disconnect cause on that CDR? Unallocated/unassigned number should be 1.<div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Nov 19, 2009, at 1:46 PM, Scott Voll wrote:</div><br class="Apple-interchange-newline">we have 0 duration setup. and see 0 duration calls. I was just trying to find out why the blank ones.<div><br></div><div>sounds like per your email below that it was a non-connect-able call. I have no dn that is 2888 and someone dialed it and that will generate a blank duration.</div>
<div><br></div><div>is that correct?</div><div><br></div><div>Thanks</div><div><br></div><div>scott</div><div><br><div class="gmail_quote">On Thu, Nov 19, 2009 at 10:36 AM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Because the call never connected. Even with 0 duration CDRs disabled any call that results in reorder to a phone will still generate a CDR.<br>
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-Ryan<br>
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On Nov 19, 2009, at 1:31 PM, Scott Voll wrote:<br>
<br>
why would a CDR are a blank duration on a call?<br>
<br>
I'm doing CDR records minute by minute on a CM 6.1 cluster.<br>
<br>
Thanks<br>
<br>
Scott<br>
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