<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>um, not sure I agree on the "manually re-entering lots of information" - that's what DMA export is all about.<br><br>but I hear you on the other costs. if you bought Cisco hardware, those were EOL'd a lot quicker than HP hardware (which Cisco doesn't EOL, the just stop supporting on new versions)<br><br>the cost of upgrading is just going to get higher and higher, especially if you want to upgrade to N+2 versions or higher.<br><br>Cisco is really pushing UCSS and CUWL so you never have to worry about things like this. Building a yearly cost associated with your phone system basically and being able to upgrade to whatever version you want.<br><br>while i understand all the arguments pertaining to cost to support, Cisco has to understand that very few people run to install vX.0 of anything unless absolutely necessary, so by the time a vX.1 version is out, it's EOL is not far off. a phone system is not like a pc where upgrading is not that big of an issue. I can see the big difference between v4 and v5 but the idea to never have a vX.2 out is a bit of a drag. they're releasing major versions a lot faster and expecting people to climb on board. <br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "David Zhars" <dzhars@gmail.com><br>To: "Jonathan Charles" <jonvoip@gmail.com>, cisco-voip@puck.nether.net<br>Sent: Wednesday, November 25, 2009 6:56:07 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Cisco CCM 4.2<br><br>A small installation, maybe 75 phones. To go to 7 was almost $35,000. Of course, some of this included the VAR's work (from previous posts it does sound like you have to spend a lot of time manually re-entering lots of information). This was also to go from Full CCM and Unity to the Business Edition. So yes, I was horrified! Maybe I need to look for a different VAR, though he has always seemed to steer me right.<br>
<br><div class="gmail_quote">On Wed, Nov 25, 2009 at 6:32 PM, Jonathan Charles <span dir="ltr"><<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
What were you horrified by?<br>
<font color="#888888"><br>
<br>
Jonathan<br>
</font><div><div></div><div class="h5"><br>
On Wed, Nov 25, 2009 at 4:48 PM, David Zhars <<a href="mailto:dzhars@gmail.com" target="_blank">dzhars@gmail.com</a>> wrote:<br>
> My VAR related this to me the other day (we are 4.1x shop):<br>
><br>
> I can tell you that there are MANY MANY 4.x installations still out there.<br>
> Some have said they will go it alone beyond 2011 without support. Others,<br>
> after having been quoted rates for upgrading to 7, have sworn they will look<br>
> at competitor offerings. Cisco has a real chance here to make a lot of<br>
> people very happy by making a transition to 7.x<br>
><br>
> I am one of those that was horrified to see what going to 7 would entail. I<br>
> am not sure where to go from here, we are very happy with 4.1(3)<br>
><br>
> On Wed, Nov 25, 2009 at 11:44 AM, Denis Pointer <<a href="mailto:denis.mailer@gmail.com" target="_blank">denis.mailer@gmail.com</a>><br>
> wrote:<br>
>><br>
>> Last Date of Support:<br>
>> App. SW<br>
>><br>
>> The last date to receive service and support for the product. After this<br>
>> date, all support services for the product are unavailable, and the product<br>
>> becomes obsolete.<br>
>><br>
>> May 15, 2011<br>
>><br>
>><br>
>> <a href="http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_end-of-life_notice0900aecd806ec7a2.html" target="_blank">http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_end-of-life_notice0900aecd806ec7a2.html</a><br>
>> --<br>
>> Denis Pointer, A. Sc. T.<br>
>> Customer Systems Analyst (Senior Design)<br>
>><br>
>> CCVP, CCNA, CCDA<br>
>> Cisco Unified Contact Center Specialist<br>
>> Cisco IP Telephony Design Specialist<br>
>> Cisco Unity Design Specialist<br>
>> Cisco Unity Support Specialist<br>
>> Cisco IP Communications Express Specialist<br>
>><br>
>><br>
>> On Wed, Nov 25, 2009 at 10:22 AM, Bob Gibbons, Jr.<br>
>> <<a href="mailto:bgibbons@pendercountync.gov" target="_blank">bgibbons@pendercountync.gov</a>> wrote:<br>
>>><br>
>>> Does anyone know what the End of Life/End of Service is for Cisco Call<br>
>>> Manager 4.2(3)sr4?<br>
>>><br>
>>><br>
>>><br>
>>> Thanks<br>
>>><br>
>>><br>
>>><br>
>>> Bob Gibbons, Jr.<br>
>>><br>
>>> Network Administrator<br>
>>><br>
>>> Pender County Government<br>
>>><br>
>>> 910-259-1406<br>
>>><br>
>>><br>
>>><br>
>>> "E-mail correspondence to and from this address may be subject to the<br>
>>> North Carolina Public Records Law "NCGS.Ch.132" and may be disclosed to<br>
>>> third parties."<br>
>>><br>
>>><br>
>>><br>
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>>><br>
>><br>
>><br>
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