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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>FWIW if you are looking at upgrading right now and plan on getting UCSS, take a look at CUWL and make sure you ask your VAR to use the CUWL “Migrate Now” pricing, Cisco has dropped the upgrade SKUs by 50% at list for a limited time. I just got an apples to apples quotes of an a-la-carte upgrade with ESW/UCSS and CUWL Standard Upgrade and CUWL was cheaper.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Matthew Loraditch</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><br>1965 Greenspring Drive<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com"><span style='color:black'>www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a> for fast assistance!</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Tim Frazee<br><b>Sent:</b> Wednesday, November 25, 2009 9:23 PM<br><b>To:</b> Lelio Fulgenzi<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Cisco CCM 4.2<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>David's quote was for going from a 4.1 pub with Unity to BE. Can't use DMA with BE.<br><br>Sounds about right for how much work it can be.<br><br><br><o:p></o:p></p><div><p class=MsoNormal>On Wed, Nov 25, 2009 at 6:36 PM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>um, not sure I agree on the "manually re-entering lots of information" - that's what DMA export is all about.<br><br>but I hear you on the other costs. if you bought Cisco hardware, those were EOL'd a lot quicker than HP hardware (which Cisco doesn't EOL, the just stop supporting on new versions)<br><br>the cost of upgrading is just going to get higher and higher, especially if you want to upgrade to N+2 versions or higher.<br><br>Cisco is really pushing UCSS and CUWL so you never have to worry about things like this. Building a yearly cost associated with your phone system basically and being able to upgrade to whatever version you want.<br><br>while i understand all the arguments pertaining to cost to support, Cisco has to understand that very few people run to install vX.0 of anything unless absolutely necessary, so by the time a vX.1 version is out, it's EOL is not far off. a phone system is not like a pc where upgrading is not that big of an issue. I can see the big difference between v4 and v5 but the idea to never have a vX.2 out is a bit of a drag. they're releasing major versions a lot faster and expecting people to climb on board. <br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<o:p></o:p></span></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br><br><br>----- Original Message -----<br>From: "David Zhars" <<a href="mailto:dzhars@gmail.com" target="_blank">dzhars@gmail.com</a>><br>To: "Jonathan Charles" <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>>, <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Sent: Wednesday, November 25, 2009 6:56:07 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Cisco CCM 4.2<br><br>A small installation, maybe 75 phones. To go to 7 was almost $35,000. Of course, some of this included the VAR's work (from previous posts it does sound like you have to spend a lot of time manually re-entering lots of information). This was also to go from Full CCM and Unity to the Business Edition. So yes, I was horrified! Maybe I need to look for a different VAR, though he has always seemed to steer me right.<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>On Wed, Nov 25, 2009 at 6:32 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>What were you horrified by?<br></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#888888'><br><br>Jonathan</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br>On Wed, Nov 25, 2009 at 4:48 PM, David Zhars <<a href="mailto:dzhars@gmail.com" target="_blank">dzhars@gmail.com</a>> wrote:<br>> My VAR related this to me the other day (we are 4.1x shop):<br>><br>> I can tell you that there are MANY MANY 4.x installations still out there.<br>> Some have said they will go it alone beyond 2011 without support. Others,<br>> after having been quoted rates for upgrading to 7, have sworn they will look<br>> at competitor offerings. Cisco has a real chance here to make a lot of<br>> people very happy by making a transition to 7.x<br>><br>> I am one of those that was horrified to see what going to 7 would entail. I<br>> am not sure where to go from here, we are very happy with 4.1(3)<br>><br>> On Wed, Nov 25, 2009 at 11:44 AM, Denis Pointer <<a href="mailto:denis.mailer@gmail.com" target="_blank">denis.mailer@gmail.com</a>><br>> wrote:<br>>><br>>> Last Date of Support:<br>>> App. SW<br>>><br>>> The last date to receive service and support for the product. After this<br>>> date, all support services for the product are unavailable, and the product<br>>> becomes obsolete.<br>>><br>>> May 15, 2011<br>>><br>>><br>>> <a href="http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_end-of-life_notice0900aecd806ec7a2.html" target="_blank">http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_end-of-life_notice0900aecd806ec7a2.html</a><br>>> --<br>>> Denis Pointer, A. Sc. T.<br>>> Customer Systems Analyst (Senior Design)<br>>><br>>> CCVP, CCNA, CCDA<br>>> Cisco Unified Contact Center Specialist<br>>> Cisco IP Telephony Design Specialist<br>>> Cisco Unity Design Specialist<br>>> Cisco Unity Support Specialist<br>>> Cisco IP Communications Express Specialist<br>>><br>>><br>>> On Wed, Nov 25, 2009 at 10:22 AM, Bob Gibbons, Jr.<br>>> <<a href="mailto:bgibbons@pendercountync.gov" target="_blank">bgibbons@pendercountync.gov</a>> wrote:<br>>>><br>>>> Does anyone know what the End of Life/End of Service is for Cisco Call<br>>>> Manager 4.2(3)sr4?<br>>>><br>>>><br>>>><br>>>> Thanks<br>>>><br>>>><br>>>><br>>>> Bob Gibbons, Jr.<br>>>><br>>>> Network Administrator<br>>>><br>>>> Pender County Government<br>>>><br>>>> 910-259-1406<br>>>><br>>>><br>>>><br>>>> "E-mail correspondence to and from this address may be subject to the<br>>>> North Carolina Public Records Law "NCGS.Ch.132" and may be disclosed to<br>>>> third parties."<br>>>><br>>>><br>>>><br>>>> _______________________________________________<br>>>> cisco-voip mailing list<br>>>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>>>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>>>><br>>><br>>><br>>> _______________________________________________<br>>> cisco-voip mailing list<br>>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>>><br>><br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>><br>><o:p></o:p></span></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>_______________________________________________ cisco-voip mailing list <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a> <o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>