<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Not sure if it's working by design or not. When it says one thing ("transferring to extension 1001") but does another (uses the transfer extension I set up as 2001) it seems to me someone didn't finish something. ;)<br><br>It works the way I want using the transfer extension, but the fact that it announces the users primary extension isn't what I would like (or expect it to do).<br><br>Having different extensions for mailboxes and setting up translations for the vm port CSS isn't an option right now. It would complicate things quite a bit.<br><br>Thanks for the suggestion though.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Erick Bergquist" <erickbee@gmail.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>Sent: Friday, November 27, 2009 10:58:10 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] connection v7 dial by name uses transfer extension but says mailbox extension<br><br>Lelio,<br><br>I believe that is working as designed, because the mailbox extension<br>is defined on the user basics page and required item which will be<br>used by directory handler. The transfer settings are optional and<br>default to the voicemail extension setup initially.<br><br>What you could do to get what you need, is something like this...<br><br>If their IP phone extension is 1001, make their VM extension 21001 and<br>alternate extension 1001. Then on Call Manager side for the voicemail<br>port CSS have a 2XXXX translation pattern that goes to the operator<br>extension.<br><br>That would be cleanest way I can think of for what you want to do. You<br>could leave it as is, and just remove the phone partitions from the<br>voicemail CSS and do a translation to operator for all of them or<br>leave some available, but that to me would be harder to keep track of.<br><br>Erick<br><br><br><br><br>On Fri, Nov 27, 2009 at 4:59 PM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:<br>> so, i'm fooling around with Unity Connection directory handlers, trying to<br>> get around something we do on campus which is mark a person's mailbox as<br>> unlisted and publish a different extension for them<br>><br>> for examples, doctors on campus want their personal voice mail box number<br>> unlisted in the directory and publish the receptionist.<br>><br>> so what i've done is change the transfer value from my actual extension to<br>> the published extension. it works great. however, because i have "announce<br>> extensions" checked on the directory handler, it announces the users mailbox<br>> extension, not the transfer extension.<br>><br>> that just doesn't make sense to me, and leads me to believe that it might be<br>> a bug and could change behaviour at any time. i did a bug search on<br>> connection 7.1 and "directory handler" and nothing came up.<br>><br>> thoughts? can the Cisco folk think of any bugs or find anything? i'm gonna<br>> open a case on Monday to get some clarification and/or assurances this will<br>> continue to work as it is now, and the only thing that might change is the<br>> announcement of the transfer extension instead of the mailbox extension.<br>><br>><br>> ---<br>> Lelio Fulgenzi, B.A.<br>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>> "Bad grammar makes me [sic]" - Tshirt<br>><br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>><br>><br></div></body></html>