Hi Chris,<div><br></div><div>While I cannot confirm this is a bug, I have experienced issues with this myself. I am going to be speaking with Cisco and the developers directly next week regarding this issue. I'll keep you updated when I learn more.<br>
<br><div class="gmail_quote">On Fri, Nov 27, 2009 at 11:39 PM, Chris Hocking <span dir="ltr"><<a href="mailto:C.Hocking@curtin.edu.au">C.Hocking@curtin.edu.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal">Hello,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I came across a message on this list (here: <a href="http://www.gossamer-threads.com/lists/cisco/voip/118656" target="_blank"><span style="color:windowtext">http://www.gossamer-threads.com/lists/cisco/voip/118656</span></a>
) while googling for a problem we’ve got.</p>
<p class="MsoNormal">So I thought I’d subscribe and see if anyone can help…</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">While configuring the mail server settings for secure IMAP,
we get this error:</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">“<span style="font-size:10.0pt">CDAUI2030
Invalid IMAP Server settings. Try again.”</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal">I found the error message here: <a href="http://ciscosystems.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/reference/guide/cad66ecd.pdf" target="_blank"><span style="color:windowtext">http://ciscosystems.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/reference/guide/cad66ecd.pdf</span></a></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">“CDAUI2030</p>
<p class="MsoNormal">Text: Type: Add’l Info:</p>
<p class="MsoNormal">Action:</p>
<p class="MsoNormal">Invalid IMAP Server settings. Try again. Error</p>
<p class="MsoNormal">IMAP server settings are invalid or the user account is
locked. Could not connect to the IMAP Server with the specified settings.</p>
<p class="MsoNormal">Try connecting to the IMAP Server with the specified
settings. Check the IP/Host Name, Port, Username and Password and make sure
that the user account is not locked.”</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Given that both Exchange 2003 and the account works fine
using the suggested test method by the CAD documentation (Outlook client
configured for IMAP), I think it’s a Cisco issue.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Can anyone confirm if this is a known bug??</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-AU">Regards,<br>
<br>
Chris </span><span lang="EN-AU" style="font-size:10.0pt"></span></p>
<p class="MsoNormal"> </p>
</div>
</div>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Tanner Ezell<br>
</div>