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<p class=MsoNormal>Hello,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I came across a message on this list (here: <a
href="http://www.gossamer-threads.com/lists/cisco/voip/118656"><span
style='color:windowtext'>http://www.gossamer-threads.com/lists/cisco/voip/118656</span></a>
) while googling for a problem we’ve got.<o:p></o:p></p>
<p class=MsoNormal>So I thought I’d subscribe and see if anyone can help…<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>While configuring the mail server settings for secure IMAP,
we get this error:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>“<span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>CDAUI2030
Invalid IMAP Server settings. Try again.”<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal>I found the error message here: <a
href="http://ciscosystems.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/reference/guide/cad66ecd.pdf"><span
style='color:windowtext'>http://ciscosystems.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/reference/guide/cad66ecd.pdf</span></a><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>“CDAUI2030<o:p></o:p></p>
<p class=MsoNormal>Text: Type: Add’l Info:<o:p></o:p></p>
<p class=MsoNormal>Action:<o:p></o:p></p>
<p class=MsoNormal>Invalid IMAP Server settings. Try again. Error<o:p></o:p></p>
<p class=MsoNormal>IMAP server settings are invalid or the user account is
locked. Could not connect to the IMAP Server with the specified settings.<o:p></o:p></p>
<p class=MsoNormal>Try connecting to the IMAP Server with the specified
settings. Check the IP/Host Name, Port, Username and Password and make sure
that the user account is not locked.”<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Given that both Exchange 2003 and the account works fine
using the suggested test method by the CAD documentation (Outlook client
configured for IMAP), I think it’s a Cisco issue.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Can anyone confirm if this is a known bug??<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-AU>Regards,<br>
<br>
Chris </span><span lang=EN-AU style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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