<div>If you go to the page "System Settings > SMTP Configuration > Server" is the SMTP domain entry the same as the servers hostname and DNS entry?</div>
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<div class="gmail_quote">On Fri, Nov 27, 2009 at 8:23 PM, Robin Clayton <span dir="ltr"><<a href="mailto:Robin.Clayton@rrca.org.uk">Robin.Clayton@rrca.org.uk</a>></span> wrote:<br>
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<div>Hi Daniel,</div>
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<div>I am using the IP of the smart host so i think I can rule out DNS.</div>
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<div>I have tried to turn on trace, but there seems tpo be no file created. I take it thes should be available in the TFTP upload/download???</div>
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<div>Cheers</div>
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<div>Robin</div>
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<div>===============================<br>Robin Clayton<br>Network Manager <br>Tel: 01228822075 </div>
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<div>
<div class="im"><img src="cid:MZRNFWEQUFIW.IMAGE_1.gif" border="0"> <br><br><b><font face="Arial" color="#333333" size="4">Richard Rose Central Academy </font></b><font face="Arial" size="4"><br></font><b><font face="Arial" color="#333333" size="4">Edgehill Road </font></b><font face="Arial" size="4"><br>
</font><b><font face="Arial" color="#333333" size="4">Carlisle </font></b><font face="Arial" size="4"><br></font><b><font face="Arial" color="#333333" size="4">Cumbria </font></b><font face="Arial" size="4"><br></font><b><font face="Arial" color="#333333" size="4">CA1 3SL </font></b><font face="Arial" size="4"><br>
<br></font><b><font face="Arial" color="#333333" size="4">Tel: 01228 822060 </font></b><font face="Arial" size="4"><br></font><b><font face="Arial" color="#333333" size="4">Fax: 01228 822061 </font></b><br><font face="Arial" size="4"><br>
</font><u><b><font face="Arial" color="#0000ff" size="2"><a href="http://www.richardroseacademies.org/" target="_blank">http://www.richardroseacademies.org/</a></font></b></u> <br><br></div>>>> Daniel <<a href="mailto:dan.voip@danofive.id.au" target="_blank">dan.voip@danofive.id.au</a>> 26/11/2009 22:37 >>><br>
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<div>Collect the SMTP server trace files and see if there are errors.</div>
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<div>Make sure the traces for SMTP are on, then leave a message so that an SMTP notification would be sent, then collect the trace files for that period and look for errors.</div>
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<div>We had an issue where our DNS and domain names were mismatched, our DNS entries and server hostname did not match the SMTP domain or something like that I can't quite remember what it was now was over 2 years back.</div>
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<div class="gmail_quote">On Thu, Nov 26, 2009 at 8:37 PM, Robin Clayton <span dir="ltr"><<a href="mailto:Robin.Clayton@rrca.org.uk" target="_blank">Robin.Clayton@rrca.org.uk</a>></span> wrote:<br>
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<div>Hi All.</div>
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<div>Unity CX 2.x</div>
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<div>I have set up the smart host to our internal SMTP server,</div>
<div>I have set up my e-mail address as a notification destiantion,</div>
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<div>but nothing gets sent, I can't see any connection being made to our SMTP server.</div>
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<div>I have restarted SMTP service on unity. </div>
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<div>And from the console on Unity I can ping the SMTP server fine.</div>
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<div>Any ideas on how I can trace this?</div>
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<div>Cheers</div>
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<div>Rob</div>
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<div>===============================<br>Robin Clayton<br>Network Manager <br>Tel: 01228822075 </div>
<div></div>
<div></div><img src="cid:IYFVCHEKCSOT.IMAGE.gif" border="0"> <br><br><b><font face="Arial" color="#333333" size="4">Richard Rose Central Academy </font></b><font face="Arial" size="4"><br></font><b><font face="Arial" color="#333333" size="4">Edgehill Road </font></b><font face="Arial" size="4"><br>
</font><b><font face="Arial" color="#333333" size="4">Carlisle </font></b><font face="Arial" size="4"><br></font><b><font face="Arial" color="#333333" size="4">Cumbria </font></b><font face="Arial" size="4"><br></font><b><font face="Arial" color="#333333" size="4">CA1 3SL </font></b><font face="Arial" size="4"><br>
<br></font><b><font face="Arial" color="#333333" size="4">Tel: 01228 822060 </font></b><font face="Arial" size="4"><br></font><b><font face="Arial" color="#333333" size="4">Fax: 01228 822061 </font></b><br><font face="Arial" size="4"><br>
</font><u><b><font face="Arial" color="#0000ff" size="2"><a href="http://www.richardroseacademies.org/" target="_blank">http://www.richardroseacademies.org/</a></font></b></u> </div><br>_______________________________________________<br>
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