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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>I should also add that I have updated/changed the firmware file
in case it was corrupt but no joy.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Regards,<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Neil O'Brien<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Network Engineer<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Datapac Ltd<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Phone: +353 1 426 3500<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Fax:&nbsp;&nbsp;&nbsp; +353 1 426 3501<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Email:</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'>&nbsp; <a href="nobrien@datapac.com">nobrien@datapac.com</a><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Web:</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'>&nbsp;&nbsp; <a href="www.datapac.com">www.datapac.com</a></span><b><span
lang=EN-GB style='color:#1F497D'><o:p></o:p></span></b></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=NL style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal align=center style='text-align:center'><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:navy'>Datapac
is the leading Irish business technologies provider</span></b><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#333399'><o:p></o:p></span></b></p>

<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>IT
Maintenance &amp; Managed Services | Virtualisation &amp; Storage Solutions |
Microsoft Infrastructure Solutions <o:p></o:p></span></p>

<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Voice
&amp; Data Networks | Unified Communications | Microsoft Dynamics Nav ERP | EPOS
Retail Solutions | IT Consumables<o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>

<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> O'Brien, Neil <br>
<b>Sent:</b> 01 December 2009 11:05<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Load Authentication Failed<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hey
Guys,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I&#8217;m
building a call manager 7.1 cluster and have been going along relatively
smoothly until I plugged in a phone!!<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I&#8217;ve
been testing with some 7945&#8217;s that I had spare and they are working fine.&nbsp;
They upgraded their firmware when they registered and all was good.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>The
customer has actually bought 7942/7962&#8217;s.&nbsp; I plugged in a couple to test
and when they begin to do the firmware upgrade I get &#8220;Auth Fail&#8221; in the upgrade
window.&nbsp; They then reset and boot into normal mode.&nbsp; When I check the
device log, I see &#8220;Load Authentication Failed&#8221;.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I&#8217;m
using the PUB as the primary TFTP server, I&#8217;m going to try using the SUB now.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I&#8217;ve
searched around and can&#8217;t seem to find anything related to this issue.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Thanks
in advance,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><br>
Neil<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Regards,<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Neil O'Brien<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Network Engineer<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Datapac Ltd<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Phone: +353 1 426 3500<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Fax:&nbsp;&nbsp;&nbsp; +353 1 426 3501<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Email:</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif"'>&nbsp; <a href="nobrien@datapac.com">nobrien@datapac.com</a><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Web:</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif"'>&nbsp;&nbsp; <a href="www.datapac.com">www.datapac.com</a></span><b><span
lang=EN-GB><o:p></o:p></span></b></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=NL style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal align=center style='text-align:center'><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:navy'>Datapac
is the leading Irish business technologies provider</span></b><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#333399'><o:p></o:p></span></b></p>

<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>IT
Maintenance &amp; Managed Services | Virtualisation &amp; Storage Solutions |
Microsoft Infrastructure Solutions <o:p></o:p></span></p>

<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Voice
&amp; Data Networks | Unified Communications | Microsoft Dynamics Nav ERP |
EPOS Retail Solutions | IT Consumables<o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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