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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Transcoding maybe? That would be my first guess as you are saying it’s only remote sites. Have you looked in port monitor to see what happens?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Matthew Loraditch</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><br>1965 Greenspring Drive<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com"><span style='color:black'>www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a> for fast assistance!</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jeff Ruttman<br><b>Sent:</b> Wednesday, December 02, 2009 8:58 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Unity Transfer Out of VM Fails<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Greetings,</span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I have a call handler setup in Unity tied to "0" where a caller listening to a VM greeting can press "0" and get to our operator. It works fine at our main site and works fine everywhere else too if the call is internal. Inbound calls from the outside fail. After pressing "0" Unity says "Wait while I transfer your call" and then after some seconds, the call is dropped or at some sites I get a fast busy.</span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Any ideas?</span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>jeff</span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal>CONFIDENTIALITY NOTICE: The information contained in this email including attachments is intended for the specific delivery to and use by the individual(s) to whom it is addressed, and includes information which should be considered as private and confidential. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by anyone other than the intended recipient is prohibited. If you have received this message in error, please reply to the sender immediately and delete the original message and any copy of it from your computer system. Thank you.<o:p></o:p></p></div></body></html>