<html><head><base href="x-msg://1083/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Your failing inbound calls could be because your provider is trying to send a call to you on a b-channel that doesn't exist on your side.<div><br></div><div>A 'debug isdn q931' for a failing call should confirm this.</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
</div>
<br><div><div>On Dec 4, 2009, at 1:59 PM, Kim, Hyoun S wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div lang="EN-US" link="blue" vlink="purple"><div class="Section1"><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Oh sorry. The voice port on the router is PRI. I noticed when configuring the channels on the PRI, I could only specify channels 1-14 (rather than 1-24).<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I know about the PVDM calculator, but this equipment was ordered by my manager and then given to me to deploy. I can always try & pop in a new PVDM with more DSPs in the router, but I am trying to figure out why some numbers can’t be dialed (or can only intermittently be dialed). I am not sure if the PVDM capacity is at fault or not.<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Hyoun Kim<o:p></o:p></span></b></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Network Administrator I<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Charter Media - East Division<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">640 Broadmor Blvd, Suite 80<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Murfreesboro, TN 37129<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Email:<span class="Apple-converted-space"> </span><a href="mailto:Hyoun.Kim@chartercom.com" style="color: blue; text-decoration: underline; ">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Office: 615.217.6245<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Fax: 615.217.6255<o:p></o:p></span></div></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span>Jim Reed [mailto:jreed@swiftnews.com]<span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Friday, December 04, 2009 12:56 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Kim, Hyoun S;<span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] PVDM<o:p></o:p></span></div></div></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><o:p> </o:p></div><p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 12pt; "><b><span style="font-size: 10.5pt; font-family: Verdana, sans-serif; ">What kind of voice ports do you have on the router? Analog POTS or PRI or...<br><br>If you don’t have enough PVDM capacity, you can’t configure all of the channels on the PRI or all of the POTS lines. There is a DSP/PVDM calculator on Cisco’s website that will tell you how much you need for a particular configuration. Based on your symptom description, I’m not sure that this is your problem but never say never.<br></span></b><b><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; ">--<span class="Apple-converted-space"> </span><br>Jim Reed<br>Technology Wrangler<br>Swift Communications, Inc.<br>970-683-5646 (Direct)<br>775-772-7666 (Cell)<br><br></span></b><b><i><span style="font-size: 7pt; font-family: Verdana, sans-serif; ">“Not only is it not right.<br>It’s not even wrong.”<br></span></i></b><b><span style="font-size: 7pt; font-family: Verdana, sans-serif; "> The Pauli Proverb<br> Wolfgang Pauli<br></span></b><span style="font-size: 9pt; font-family: Verdana, sans-serif; "><br><br>On 12/4/09 11:37 AM, "Kim, Hyoun S" <<a href="mailto:Hyoun.Kim@chartercom.com" style="color: blue; text-decoration: underline; ">Hyoun.Kim@chartercom.com</a>> wrote:</span><o:p></o:p></p><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 9pt; font-family: Verdana, sans-serif; ">What specifically happens (or can go wrong) when you do not have enough DSPs on your PVDM module for a VoIP deployment? Like for instance, if you have about 24 phones + 1 VG204 and you used a C2811 router with (1) PVDM2-16 and (1) VWIC2-1MFT-T1/E1.<br> <br>I’m curious to know if the PVDM2-16 is my problem. I converted an office earlier this week to Cisco VoIP with the above equipment. However, I’m finding that while outbound calls can be made (not sure how many simultaneously), I’m having a problem of people dialing in and getting a message saying that the call could not be completed or is disconnected. I did not change any of the phone numbers and the number pool is the same. The problem is random. It occurs on some phones, then goes away.<br> <br>Any ideas?<br> </span><o:p></o:p></div><p align="right" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: right; "><span style="font-size: 9pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "><br><span><image001.jpg></span></span><o:p></o:p></p><div class="MsoNormal" align="center" style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: center; "><span style="font-size: 9pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "><hr size="4" width="100%" noshade="" align="center" style="color: rgb(160, 160, 160); "></span></div><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 9pt; font-family: Verdana, sans-serif; "><br></span><b><span style="font-size: 10pt; font-family: Verdana, sans-serif; ">Hyoun Kim •</span></b><b><span style="font-size: 9pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span></span></b><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; ">Network Administrator I – East Division</span><o:p></o:p></p><p align="right" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: right; "><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; ">640 Broadmor Blvd</span><span style="font-size: 10pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span></span><b><span style="font-size: 9pt; font-family: Verdana, sans-serif; ">•<span class="Apple-converted-space"> </span></span></b><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; ">Suite 80</span><span style="font-size: 10pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span></span><b><span style="font-size: 9pt; font-family: Verdana, sans-serif; ">•<span class="Apple-converted-space"> </span></span></b><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; ">Murfreesboro, TN 37129<br></span><span style="font-size: 10pt; font-family: Verdana, sans-serif; ">'</span><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span>615.217.6245</span><span style="font-size: 10pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span></span><b><span style="font-size: 9pt; font-family: Verdana, sans-serif; ">•<span class="Apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: Verdana, sans-serif; ">'<span class="Apple-converted-space"> </span></span><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; ">859.312.6941</span><span style="font-size: 10pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span></span><b><span style="font-size: 9pt; font-family: Verdana, sans-serif; ">•</span></b><span style="font-size: 10pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span>7</span><span style="font-size: 9pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span></span><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; ">615.217.6255</span><span style="font-size: 10pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span></span><b><span style="font-size: 9pt; font-family: Verdana, sans-serif; ">•<span class="Apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: Wingdings; color: rgb(113, 112, 116); ">*</span><span style="font-size: 10pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span></span><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; color: blue; "><a href="mailto:Hyoun.Kim@chartercom.com" style="color: blue; text-decoration: underline; ">Hyoun.Kim@chartercom.com</a></span><span style="font-size: 7.5pt; font-family: Verdana, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:Hyoun.Kim@chartercom.com" style="color: blue; text-decoration: underline; "><mailto:Hyoun.Kim@chartercom.com></a></span><o:p></o:p></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-bottom: 12pt; "><span style="font-size: 9pt; font-family: Verdana, sans-serif; "><br><br>E-MAIL CONFIDENTIALITY NOTICE:<span class="Apple-converted-space"> </span><br><br> <br><br> <br><br> <br><br>The contents of this e-mail message and<span class="Apple-converted-space"> </span><br>any attachments are intended solely for the<span class="Apple-converted-space"> </span><br>addressee(s) and may contain confidential<span class="Apple-converted-space"> </span><br>and/or legally privileged information. 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