<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<base href="x-msg://1083/">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
span.apple-style-span
{mso-style-name:apple-style-span;}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple style='word-wrap: break-word;
-webkit-nbsp-mode: space;-webkit-line-break: after-white-space'>
<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>K, I got the log with the debug command. The 1<sup>st</sup>
log, named success.txt is a number that works. The 2<sup>nd</sup> log, named
fail.txt is the number that gives me the “Call cannot be completed or is
disconnected” message.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Does it look like what you think it is Ryan?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Network Administrator I<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>640 Broadmor Blvd, Suite 80<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Murfreesboro, TN 37129<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Fax: 615.217.6255<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Friday, December 04, 2009 1:06 PM<br>
<b>To:</b> Kim, Hyoun S<br>
<b>Cc:</b> Jim Reed; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] PVDM<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Your failing inbound calls could be because your provider is
trying to send a call to you on a b-channel that doesn't exist on your side.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>A 'debug isdn q931' for a failing call should confirm this.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Dec 4, 2009, at 1:59 PM, Kim, Hyoun S wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><br>
<br>
<span class=apple-style-span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p></o:p></span></span></p>
<div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Oh sorry. The voice port on the router is PRI. I
noticed when configuring the channels on the PRI, I could only specify channels
1-14 (rather than 1-24).</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I know about the PVDM calculator, but this equipment was ordered
by my manager and then given to me to deploy. I can always try & pop
in a new PVDM with more DSPs in the router, but I am trying to figure out why
some numbers can’t be dialed (or can only intermittently be dialed). I am
not sure if the PVDM capacity is at fault or not.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Hyoun Kim</span></b><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Network Administrator I</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Charter Media - East Division</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>640 Broadmor Blvd, Suite 80</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Murfreesboro, TN 37129</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Email:<span class=apple-converted-space> </span><a
href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Office: 615.217.6245</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Fax: 615.217.6255</span><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial'>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Jim Reed
[mailto:jreed@swiftnews.com]<span class=apple-converted-space> </span><br>
<b>Sent:</b><span class=apple-converted-space> </span>Friday, December 04,
2009 12:56 PM<br>
<b>To:</b><span class=apple-converted-space> </span>Kim, Hyoun S;<span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
PVDM</span><o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.5pt;
font-family:"Verdana","sans-serif"'>What kind of voice ports do you have
on the router? Analog POTS or PRI or...<br>
<br>
If you don’t have enough PVDM capacity, you can’t configure all of the channels
on the PRI or all of the POTS lines. There is a DSP/PVDM calculator on
Cisco’s website that will tell you how much you need for a particular
configuration. Based on your symptom description, I’m not sure that this
is your problem but never say never.<br>
</span></b><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>--<span
class=apple-converted-space> </span><br>
Jim Reed<br>
Technology Wrangler<br>
Swift Communications, Inc.<br>
970-683-5646 (Direct)<br>
775-772-7666 (Cell)<br>
<br>
</span></b><b><i><span style='font-size:7.0pt;font-family:"Verdana","sans-serif"'>“Not
only is it not right.<br>
It’s not even wrong.”<br>
</span></i></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif"'> The
Pauli Proverb<br>
Wolfgang Pauli<br>
</span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><br>
<br>
On 12/4/09 11:37 AM, "Kim, Hyoun S" <<a
href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a>> wrote:</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>What
specifically happens (or can go wrong) when you do not have enough DSPs on your
PVDM module for a VoIP deployment? Like for instance, if you have about
24 phones + 1 VG204 and you used a C2811 router with (1) PVDM2-16 and (1)
VWIC2-1MFT-T1/E1.<br>
<br>
I’m curious to know if the PVDM2-16 is my problem. I converted an office
earlier this week to Cisco VoIP with the above equipment. However, I’m
finding that while outbound calls can be made (not sure how many
simultaneously), I’m having a problem of people dialing in and getting a
message saying that the call could not be completed or is disconnected. I
did not change any of the phone numbers and the number pool is the same.
The problem is random. It occurs on some phones, then goes away.<br>
<br>
Any ideas?<br>
</span><o:p></o:p></p>
</div>
<p align=right style='text-align:right'><span style='font-size:9.0pt;
font-family:"Verdana","sans-serif";color:#717074'><br>
<image001.jpg></span><o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#717074'>
<hr size=4 width="100%" noshade style='color:#A0A0A0' align=center>
</span></div>
<p><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hyoun
Kim •</span></b><span class=apple-converted-space><b><span style='font-size:
9.0pt;font-family:"Verdana","sans-serif"'> </span></b></span><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Network
Administrator I – East Division</span><o:p></o:p></p>
<p align=right style='text-align:right'><span style='font-size:7.5pt;
font-family:"Verdana","sans-serif"'>640 Broadmor Blvd</span><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span></span><b><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>•<span
class=apple-converted-space> </span></span></b><span style='font-size:
7.5pt;font-family:"Verdana","sans-serif"'>Suite 80</span><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span></span><b><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>•<span
class=apple-converted-space> </span></span></b><span style='font-size:
7.5pt;font-family:"Verdana","sans-serif"'>Murfreesboro, TN 37129<br>
</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>'</span><span
class=apple-converted-space><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span></span><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>615.217.6245</span><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span></span><b><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>•<span
class=apple-converted-space> </span></span></b><span style='font-size:
10.0pt;font-family:"Verdana","sans-serif"'>'<span class=apple-converted-space> </span></span><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>859.312.6941</span><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span></span><b><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>•</span></b><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>7</span><span
class=apple-converted-space><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'> </span></span><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>615.217.6255</span><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span></span><b><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>•<span
class=apple-converted-space> </span></span></b><span style='font-size:
10.0pt;font-family:Wingdings;color:#717074'>*</span><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span></span><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:blue'><a
href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a></span><span
class=apple-converted-space><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span></span><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'><a
href="mailto:Hyoun.Kim@chartercom.com"><mailto:Hyoun.Kim@chartercom.com></a></span><o:p></o:p></p>
<p style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><br>
<br>
E-MAIL CONFIDENTIALITY NOTICE:<span class=apple-converted-space> </span><br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
The contents of this e-mail message and<span class=apple-converted-space> </span><br>
any attachments are intended solely for the<span class=apple-converted-space> </span><br>
addressee(s) and may contain confidential<span class=apple-converted-space> </span><br>
and/or legally privileged information. If you<span class=apple-converted-space> </span><br>
are not the intended recipient of this message<span
class=apple-converted-space> </span><br>
or if this message has been addressed to you<span class=apple-converted-space> </span><br>
in error, please immediately alert the sender<br>
by reply e-mail and then delete this message<span
class=apple-converted-space> </span><br>
and any attachments. If you are not the<span class=apple-converted-space> </span><br>
intended recipient, you are notified that<span class=apple-converted-space> </span><br>
any use, dissemination, distribution, copying,<span
class=apple-converted-space> </span><br>
or storage of this message or any attachment<span class=apple-converted-space> </span><br>
is strictly prohibited.<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'> <o:p></o:p></p>
</div>
<pre>E-MAIL CONFIDENTIALITY NOTICE: <o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre><o:p> </o:p></pre><pre>The contents of this e-mail message and <o:p></o:p></pre><pre>any attachments are intended solely for the <o:p></o:p></pre><pre>addressee(s) and may contain confidential <o:p></o:p></pre><pre>and/or legally privileged information. If you <o:p></o:p></pre><pre>are not the intended recipient of this message <o:p></o:p></pre><pre>or if this message has been addressed to you <o:p></o:p></pre><pre>in error, please immediately alert the sender<o:p></o:p></pre><pre> by reply e-mail and then delete this message <o:p></o:p></pre><pre>and any attachments. If you are not the <o:p></o:p></pre><pre>intended recipient, you are notified that <o:p></o:p></pre><pre>any use, dissemination, distribution, copying, <o:p></o:p></pre><pre>or storage of this message or any attachment <o:p></o:p></pre><pre>is strictly prohibited.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre>
<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</div>
<pre>
E-MAIL CONFIDENTIALITY NOTICE:
The contents of this e-mail message and
any attachments are intended solely for the
addressee(s) and may contain confidential
and/or legally privileged information. If you
are not the intended recipient of this message
or if this message has been addressed to you
in error, please immediately alert the sender
by reply e-mail and then delete this message
and any attachments. If you are not the
intended recipient, you are notified that
any use, dissemination, distribution, copying,
or storage of this message or any attachment
is strictly prohibited.
</pre></body>
</html>