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<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2>I wish Cisco (note to Wes and Ryan)</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2>was as good as Microsoft is at listing which exact product
and IOS versions that a particular document was meant for.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2>Too many pages on their site show things that only work on
older hardware or IOS.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2>And yes, some pages do mention "lab tested with 12.2 code,
factory defaults"</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2>But that's not the same as listing out all the versions of
code and types of hardware that would support a given set of commands or
configuration.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2>Microsoft does it --- Cisco is ten times better than
Microsoft.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2>Why does Cisco have to be the BellSouth dinosaur, years
behind the mark on documentation relevance and accuracy</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009><FONT face=Arial
color=#0000ff size=2>when even Microsoft can do better?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=659340203-08122009></SPAN> </DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Tim Reimers</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Systems Analyst II</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Information Technology
Services</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>City of Asheville</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>70 Court Plaza</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Asheville, NC 28801</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>phone - 828-259-5512</FONT></DIV>
<DIV align=left><FONT face=Arial size=2><A
href="mailto:timreimers@ashevillenc.gov">treimers@ashevillenc.gov</A></FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
<BR><B>Sent:</B> Monday, December 07, 2009 8:49 PM<BR><B>To:</B> Jason
Fuermann<BR><B>Cc:</B> cisco-voip@puck.nether.net; Matthew Loraditch; Tim
Reimers<BR><B>Subject:</B> Re: [cisco-voip] 7936 voip phone<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Verdana">Thanks for
following up Jason. I've seen on more than one occassion documentation saying
one thing, then revised to say another. Personally, I know that documentation
can be hard to keep up to date, but you'd think something as simple as whether
or not a phone model is supported would be fairly easy. ;)<BR><BR>---<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>"Bad
grammar makes me [sic]" - Tshirt<BR><BR><BR>----- Original Message
-----<BR>From: "Jason Fuermann" <JBF005@shsu.edu><BR>To: "Matthew
Loraditch" <MLoraditch@heliontechnologies.com>, "Tim Reimers"
<treimers@ashevillenc.gov>, "Lelio Fulgenzi"
<lelio@uoguelph.ca><BR>Cc: cisco-voip@puck.nether.net<BR>Sent: Monday,
December 7, 2009 5:19:42 PM GMT -05:00 US/Canada Eastern<BR>Subject: RE:
[cisco-voip] 7936 voip phone<BR><BR>
<STYLE></STYLE>
<LINK href="/zimbra/css/msgview.css?v=081117021119" rel=stylesheet>
<DIV class=Section1>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'">Well
I found the case and the compatibility matrix I was given.</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'"></SPAN> </P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'"><A
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp1627480"
target=_blank>http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp1627480</A></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'"></SPAN> </P>
<P class=pb1body1>However, it is looking supported, but the release notes say it
was changed</P>
<P class=pb1body1>5/29/09 </P>
<P class=pb1body1><A name=wp119297></A>Revised information about upgrading from
Cisco Unified Communications Manager Release 5.1(3x) to 7.1(2) in <A
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp108792"
target=_blank>Table 4</A>. Revised information on Cisco Unified IP
Conference Station 7936G Firmware Version 3.3(10) - SCCP. Replaced <A
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp56480"
target=_blank>Cisco Unified Personal Communicator</A> compatibility table in
this matrix with cross-reference to compatibility matrix for that product.
Revised <A
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp57448"
target=_blank>Table 62</A> to add Data Migration Assistant (DMA) Release
7.1(2). </P>
<P class=pb1body1> </P>
<P class=pb1body1>Good to know I guess…(my case was on 7/29/08)</P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'"></SPAN> </P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'"></SPAN> </P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'"></SPAN> </P>
<DIV>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: rgb(181,196,223) 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Matthew Loraditch
[mailto:MLoraditch@heliontechnologies.com] <BR><B>Sent:</B> Monday, December 07,
2009 4:04 PM<BR><B>To:</B> Tim Reimers; Lelio Fulgenzi; Fuermann,
Jason<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> RE:
[cisco-voip] 7936 voip phone</SPAN></P></DIV></DIV>
<P class=MsoNormal> </P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'">Well
what I had noticed is that it appears they finally removed the character limit
on passwords. When I originally typed in my password when I setup my account it
was 10 characters, until yesterday a shortened version always worked today
I saw the new signon screen and the 10 character version was required..
which is kinda scary as I think it means the old passwords couldn’t have been
hashed….</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'"></SPAN> </P>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Arial','sans-serif'"></SPAN> </P>
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 'Calibri','sans-serif'">Matthew
Loraditch</SPAN></B><SPAN
style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 'Calibri','sans-serif'"><BR>1965
Greenspring Drive</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: black; FONT-FAMILY: 'Calibri','sans-serif'">Timonium,
MD 21093 <BR><A href="mailto:support@heliontechnologies.com" target=_blank><SPAN
style="COLOR: black">support@heliontechnologies.com</SPAN></A><BR>(p) (410)
252-8830<BR>(F) (443) 541-1593<BR><BR>Visit us at <A
href="http://www.heliontechnologies.com" target=_blank><SPAN
style="COLOR: black">www.heliontechnologies.com</SPAN></A> <BR>Support Issue?
Email <A href="mailto:support@heliontechnologies.com" target=_blank><SPAN
style="COLOR: black">support@heliontechnologies.com</SPAN></A> for fast
assistance!</SPAN><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'"></SPAN></P></DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'"></SPAN> </P>
<DIV>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: rgb(181,196,223) 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Tim Reimers<BR><B>Sent:</B> Monday, December 07, 2009 4:47
PM<BR><B>To:</B> Lelio Fulgenzi; Jason Fuermann<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] 7936 voip
phone</SPAN></P></DIV></DIV>
<P class=MsoNormal> </P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Cisco's
website is having issues-</SPAN></P>
<P class=MsoNormal> </P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">I just
had to call and get mine reset to get an IOS image downloaded.</SPAN></P>
<P class=MsoNormal> </P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Couldn't
even get logged in, they had to reset my CCO pwd myself.</SPAN></P>
<P class=MsoNormal> </P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">They say
they'll have it fixed later on...</SPAN></P>
<DIV>
<P class=MsoNormal> </P></DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Tim
Reimers</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Systems Analyst
II</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Information
Technology Services</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">City of
Asheville</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">70 Court
Plaza</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Asheville, NC
28801</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">phone -
828-259-5512</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><A
href="mailto:timreimers@ashevillenc.gov"
target=_blank>treimers@ashevillenc.gov</A></SPAN></P>
<DIV>
<P class=MsoNormal> </P></DIV>
<P class=MsoNormal> </P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center>
<HR align=center width="100%" SIZE=2>
</DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Lelio Fulgenzi<BR><B>Sent:</B> Monday, December 07, 2009
4:45 PM<BR><B>To:</B> Jason Fuermann<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] 7936 voip
phone</SPAN></P>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">Thanks
Jason. It would be good to know what they said. I know that TAC is by the
letter, so for example, they may say that 7912 is not supported on 7.1(3) b/c of
EOL, but we're pretty sure it will work. Or at least we hope so, with 4000 of
them. ;)<BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University
of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>"Bad
grammar makes me [sic]" - Tshirt<BR><BR><BR>----- Original Message
-----<BR>From: "Jason Fuermann" <JBF005@shsu.edu><BR>To: "ccieid1ot"
<ccieid1ot@gmail.com>, "Lelio Fulgenzi" <lelio@uoguelph.ca><BR>Cc:
cisco-voip@puck.nether.net<BR>Sent: Monday, December 7, 2009 4:35:55 PM GMT
-05:00 US/Canada Eastern<BR>Subject: RE: [cisco-voip] 7936 voip phone<BR><BR>I'm
looking for the TAC case (have to reset my password, and it is taking forever).
Maybe I remembered the model # wrong. I'll let you know when I find
it<BR><BR>-----Original Message-----<BR>From: ccieid1ot
[mailto:ccieid1ot@gmail.com] <BR>Sent: Monday, December 07, 2009 3:16 PM<BR>To:
Lelio Fulgenzi<BR>Cc: Fuermann, Jason; cisco-voip@puck.nether.net<BR>Subject:
Re: [cisco-voip] 7936 voip phone<BR><BR>Lelio,<BR><BR>Usually they talk out of
their anus. That's how they came up with it. :P<BR><BR>On Mon, Dec
7, 2009 at 2:49 PM, Lelio Fulgenzi <<A href="mailto:lelio@uoguelph.ca"
target=_blank>lelio@uoguelph.ca</A>> wrote:<BR>> How did you come to this
conclusion?<BR>><BR>> <A
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp43813"
target=_blank>http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp43813</A><BR>><BR>>
shows default loads for 7935 for 5/6/7 which typically means it's<BR>>
compatible.<BR>><BR>> <A
href="http://tools.cisco.com/ITDIT/vtgsca/VTGServlet"
target=_blank>http://tools.cisco.com/ITDIT/vtgsca/VTGServlet</A> also shows it's
compatible.<BR>><BR>><BR>> ---<BR>> Lelio Fulgenzi, B.A.<BR>>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>>
"Bad grammar makes me [sic]" - Tshirt<BR>><BR>><BR>> ----- Original
Message -----<BR>> From: "Jason Fuermann" <<A
href="mailto:JBF005@shsu.edu" target=_blank>JBF005@shsu.edu</A>><BR>> To:
"Matt Slaga (US)" <<A href="mailto:Matt.Slaga@us.didata.com"
target=_blank>Matt.Slaga@us.didata.com</A>>, "Robert Shearrill"<BR>>
<<A href="mailto:rshearri@uchicago.edu"
target=_blank>rshearri@uchicago.edu</A>>, <A
href="mailto:cisco-voip@puck.nether.net"
target=_blank>cisco-voip@puck.nether.net</A><BR>> Sent: Monday, December 7,
2009 3:08:51 PM GMT -05:00 US/Canada Eastern<BR>> Subject: Re: [cisco-voip]
7936 voip phone<BR>><BR>> Also 7935 is not compatible with anything CUCM
6 up (probably 5 as well). I<BR>> don't have quick access to the
compatibility matrix or I would link it.<BR>><BR>><BR>><BR>> From:
<A href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A><BR>> <A
href="mailto:%5Bmailto:cisco-voip-bounces@puck.nether.net%5D"
target=_blank>[mailto:cisco-voip-bounces@puck.nether.net]</A> On Behalf Of Matt
Slaga (US)<BR>> Sent: Monday, December 07, 2009 1:58 PM<BR>> To: Robert
Shearrill; <A href="mailto:cisco-voip@puck.nether.net"
target=_blank>cisco-voip@puck.nether.net</A><BR>> Subject: Re: [cisco-voip]
7936 voip phone<BR>><BR>><BR>><BR>> I know with the older 7935s, you
had to set the voice vlan manually to<BR>> initially get configured.
Once they get correct firmware, you can put the<BR>> switch ports back to
normal.<BR>><BR>><BR>><BR>> From: <A
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A><BR>> <A
href="mailto:%5Bmailto:cisco-voip-bounces@puck.nether.net%5D"
target=_blank>[mailto:cisco-voip-bounces@puck.nether.net]</A> On Behalf Of
Robert Shearrill<BR>> Sent: Monday, December 07, 2009 2:46 PM<BR>> To: <A
href="mailto:cisco-voip@puck.nether.net"
target=_blank>cisco-voip@puck.nether.net</A><BR>> Subject: [cisco-voip] 7936
voip phone<BR>><BR>><BR>><BR>> Hi<BR>><BR>><BR>><BR>>
Anyone experiencing 7936 phone not registering. showing unknown in cucm.
the<BR>> phones that i am having problems with are older phones.part
number<BR>> 74-3429-02.. let me know please<BR>><BR>>
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