<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Thanks for following up Jason. I've seen on more than one occassion documentation saying one thing, then revised to say another. Personally, I know that documentation can be hard to keep up to date, but you'd think something as simple as whether or not a phone model is supported would be fairly easy. ;)<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Jason Fuermann" <JBF005@shsu.edu><br>To: "Matthew Loraditch" <MLoraditch@heliontechnologies.com>, "Tim Reimers" <treimers@ashevillenc.gov>, "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net<br>Sent: Monday, December 7, 2009 5:19:42 PM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] 7936 voip phone<br><br>
<style></style>
<link href="/zimbra/css/msgview.css?v=081117021119" rel="stylesheet">
<div class="Section1">
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Well I found the case and the compatibility matrix I was given.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp1627480" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp1627480</a></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="pb1body1">However, it is looking supported, but the release notes say
it was changed</p>
<p class="pb1body1">5/29/09 </p>
<p class="pb1body1"><a name="wp119297"></a>Revised information about upgrading from
Cisco Unified Communications Manager Release 5.1(3x) to 7.1(2) in <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp108792" target="_blank">Table 4</a>.
Revised information on Cisco Unified IP Conference Station 7936G Firmware
Version 3.3(10) - SCCP. Replaced <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp56480" target="_blank">Cisco
Unified Personal Communicator</a> compatibility table in this matrix with cross-reference
to compatibility matrix for that product. Revised <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp57448" target="_blank">Table 62</a>
to add Data Migration Assistant (DMA) Release 7.1(2). </p>
<p class="pb1body1"> </p>
<p class="pb1body1">Good to know I guess…(my case was on 7/29/08)</p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Matthew Loraditch
[mailto:MLoraditch@heliontechnologies.com] <br>
<b>Sent:</b> Monday, December 07, 2009 4:04 PM<br>
<b>To:</b> Tim Reimers; Lelio Fulgenzi; Fuermann, Jason<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] 7936 voip phone</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Well what I had noticed is that it appears they finally removed
the character limit on passwords. When I originally typed in my password when I
setup my account it was 10 characters, until yesterday a shortened version
always worked today I saw the new signon screen and the 10 character
version was required.. which is kinda scary as I think it means the old
passwords couldn’t have been hashed….</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: black;">Matthew Loraditch</span></b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: black;"><br>
1965 Greenspring Drive</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: black;">Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color: black;">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com" target="_blank"><span style="color: black;">www.heliontechnologies.com</span></a> <br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color: black;">support@heliontechnologies.com</span></a> for fast
assistance!</span><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"></span></p>
</div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Tim Reimers<br>
<b>Sent:</b> Monday, December 07, 2009 4:47 PM<br>
<b>To:</b> Lelio Fulgenzi; Jason Fuermann<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 7936 voip phone</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: blue;">Cisco's website is having issues-</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: blue;">I just had to call and get mine reset to get an IOS image
downloaded.</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: blue;">Couldn't even get logged in, they had to reset my CCO pwd myself.</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: blue;">They say they'll have it fixed later on...</span></p>
<div>
<p class="MsoNormal"> </p>
</div>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif";">Tim
Reimers</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif";">Systems
Analyst II</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif";">Information
Technology Services</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif";">City
of Asheville</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif";">70
Court Plaza</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif";">Asheville,
NC 28801</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif";">phone
- 828-259-5512</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif";"><a href="mailto:timreimers@ashevillenc.gov" target="_blank">treimers@ashevillenc.gov</a></span></p>
<div>
<p class="MsoNormal"> </p>
</div>
<p class="MsoNormal"> </p>
<div class="MsoNormal" style="text-align: center;" align="center">
<hr size="2" width="100%" align="center">
</div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Monday, December 07, 2009 4:45 PM<br>
<b>To:</b> Jason Fuermann<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 7936 voip phone</span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Thanks Jason. It would be good to know what they said. I know that
TAC is by the letter, so for example, they may say that 7912 is not supported
on 7.1(3) b/c of EOL, but we're pretty sure it will work. Or at least we hope
so, with 4000 of them. ;)<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Jason Fuermann" <JBF005@shsu.edu><br>
To: "ccieid1ot" <ccieid1ot@gmail.com>, "Lelio
Fulgenzi" <lelio@uoguelph.ca><br>
Cc: cisco-voip@puck.nether.net<br>
Sent: Monday, December 7, 2009 4:35:55 PM GMT -05:00 US/Canada Eastern<br>
Subject: RE: [cisco-voip] 7936 voip phone<br>
<br>
I'm looking for the TAC case (have to reset my password, and it is taking
forever). Maybe I remembered the model # wrong. I'll let you know when I find
it<br>
<br>
-----Original Message-----<br>
From: ccieid1ot [mailto:ccieid1ot@gmail.com] <br>
Sent: Monday, December 07, 2009 3:16 PM<br>
To: Lelio Fulgenzi<br>
Cc: Fuermann, Jason; cisco-voip@puck.nether.net<br>
Subject: Re: [cisco-voip] 7936 voip phone<br>
<br>
Lelio,<br>
<br>
Usually they talk out of their anus. That's how they came up with it.
:P<br>
<br>
On Mon, Dec 7, 2009 at 2:49 PM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<br>
> How did you come to this conclusion?<br>
><br>
> <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp43813" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp43813</a><br>
><br>
> shows default loads for 7935 for 5/6/7 which typically means it's<br>
> compatible.<br>
><br>
> <a href="http://tools.cisco.com/ITDIT/vtgsca/VTGServlet" target="_blank">http://tools.cisco.com/ITDIT/vtgsca/VTGServlet</a>
also shows it's compatible.<br>
><br>
><br>
> ---<br>
> Lelio Fulgenzi, B.A.<br>
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
> "Bad grammar makes me [sic]" - Tshirt<br>
><br>
><br>
> ----- Original Message -----<br>
> From: "Jason Fuermann" <<a href="mailto:JBF005@shsu.edu" target="_blank">JBF005@shsu.edu</a>><br>
> To: "Matt Slaga (US)" <<a href="mailto:Matt.Slaga@us.didata.com" target="_blank">Matt.Slaga@us.didata.com</a>>,
"Robert Shearrill"<br>
> <<a href="mailto:rshearri@uchicago.edu" target="_blank">rshearri@uchicago.edu</a>>, <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> Sent: Monday, December 7, 2009 3:08:51 PM GMT -05:00 US/Canada Eastern<br>
> Subject: Re: [cisco-voip] 7936 voip phone<br>
><br>
> Also 7935 is not compatible with anything CUCM 6 up (probably 5 as
well). I<br>
> don't have quick access to the compatibility matrix or I would link it.<br>
><br>
><br>
><br>
> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>
> <a href="mailto:%5Bmailto:cisco-voip-bounces@puck.nether.net%5D" target="_blank">[mailto:cisco-voip-bounces@puck.nether.net]</a>
On Behalf Of Matt Slaga (US)<br>
> Sent: Monday, December 07, 2009 1:58 PM<br>
> To: Robert Shearrill; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> Subject: Re: [cisco-voip] 7936 voip phone<br>
><br>
><br>
><br>
> I know with the older 7935s, you had to set the voice vlan manually to<br>
> initially get configured. Once they get correct firmware, you can
put the<br>
> switch ports back to normal.<br>
><br>
><br>
><br>
> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>
> <a href="mailto:%5Bmailto:cisco-voip-bounces@puck.nether.net%5D" target="_blank">[mailto:cisco-voip-bounces@puck.nether.net]</a>
On Behalf Of Robert Shearrill<br>
> Sent: Monday, December 07, 2009 2:46 PM<br>
> To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> Subject: [cisco-voip] 7936 voip phone<br>
><br>
><br>
><br>
> Hi<br>
><br>
><br>
><br>
> Anyone experiencing 7936 phone not registering. showing unknown in cucm.
the<br>
> phones that i am having problems with are older phones.part number<br>
> 74-3429-02.. let me know please<br>
><br>
> ________________________________<br>
><br>
> Disclaimer: This e-mail communication and any attachments may contain<br>
> confidential and privileged information and is for use by the designated<br>
> addressee(s) named above only. If you are not the intended addressee, you<br>
> are hereby notified that you have received this communication in error and<br>
> that any use or reproduction of this email or its contents is strictly<br>
> prohibited and may be unlawful. If you have received this communication in<br>
> error, please notify us immediately by replying to this message and
deleting<br>
> it from your computer. Thank you.<br>
><br>
> _______________________________________________ cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
></span></p>
</div>
</div>
</div></body></html>