<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>maybe because documentation group is a different BU? ;)<br><br>*ouch*<br><br>sorry guys.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Tim Reimers" <treimers@ashevillenc.gov><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca>, "Jason Fuermann" <JBF005@shsu.edu><br>Cc: cisco-voip@puck.nether.net, "Matthew Loraditch" <MLoraditch@heliontechnologies.com><br>Sent: Monday, December 7, 2009 10:04:46 PM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] 7936 voip phone<br><br>
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<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial">I wish Cisco (note to Wes and Ryan)</font></span></div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial">was as good as Microsoft is at listing which exact product
and IOS versions that a particular document was meant for.</font></span></div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial"></font></span> </div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial">Too many pages on their site show things that only work on
older hardware or IOS.</font></span></div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial">And yes, some pages do mention "lab tested with 12.2 code,
factory defaults"</font></span></div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial"></font></span> </div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial">But that's not the same as listing out all the versions of
code and types of hardware that would support a given set of commands or
configuration.</font></span></div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial"></font></span> </div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial">Microsoft does it --- Cisco is ten times better than
Microsoft.</font></span></div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial"></font></span> </div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial">Why does Cisco have to be the BellSouth dinosaur, years
behind the mark on documentation relevance and accuracy</font></span></div>
<div dir="ltr" align="left"><span class="659340203-08122009"><font size="2" color="#0000ff" face="Arial">when even Microsoft can do better?</font></span></div>
<div dir="ltr" align="left"><span class="659340203-08122009"></span> </div>
<div> </div>
<div align="left"><font size="2" face="Arial">Tim Reimers</font></div>
<div align="left"><font size="2" face="Arial">Systems Analyst II</font></div>
<div align="left"><font size="2" face="Arial">Information Technology
Services</font></div>
<div align="left"><font size="2" face="Arial">City of Asheville</font></div>
<div align="left"><font size="2" face="Arial">70 Court Plaza</font></div>
<div align="left"><font size="2" face="Arial">Asheville, NC 28801</font></div>
<div align="left"><font size="2" face="Arial">phone - 828-259-5512</font></div>
<div align="left"><font size="2" face="Arial"><a href="mailto:timreimers@ashevillenc.gov" target="_blank">treimers@ashevillenc.gov</a></font></div>
<div> </div><br>
<div class="OutlookMessageHeader" dir="ltr" align="left" lang="en-us">
<hr>
<font size="2" face="Tahoma"><b>From:</b> Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
<br><b>Sent:</b> Monday, December 07, 2009 8:49 PM<br><b>To:</b> Jason
Fuermann<br><b>Cc:</b> cisco-voip@puck.nether.net; Matthew Loraditch; Tim
Reimers<br><b>Subject:</b> Re: [cisco-voip] 7936 voip phone<br></font><br></div>
<div></div>
<div style="font-size: 10pt; color: rgb(0, 0, 0); font-family: Verdana;">Thanks for
following up Jason. I've seen on more than one occassion documentation saying
one thing, then revised to say another. Personally, I know that documentation
can be hard to keep up to date, but you'd think something as simple as whether
or not a phone model is supported would be fairly easy. ;)<br><br>---<br>Lelio
Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad
grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message
-----<br>From: "Jason Fuermann" <JBF005@shsu.edu><br>To: "Matthew
Loraditch" <MLoraditch@heliontechnologies.com>, "Tim Reimers"
<treimers@ashevillenc.gov>, "Lelio Fulgenzi"
<lelio@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net<br>Sent: Monday,
December 7, 2009 5:19:42 PM GMT -05:00 US/Canada Eastern<br>Subject: RE:
[cisco-voip] 7936 voip phone<br><br>
<style></style>
<div class="Section1">
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';">Well
I found the case and the compatibility matrix I was given.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';"></span> </p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp1627480" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp1627480</a></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';"></span> </p>
<p class="pb1body1">However, it is looking supported, but the release notes say it
was changed</p>
<p class="pb1body1">5/29/09 </p>
<p class="pb1body1"><a name="wp119297"></a>Revised information about upgrading from
Cisco Unified Communications Manager Release 5.1(3x) to 7.1(2) in <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp108792" target="_blank">Table 4</a>. Revised information on Cisco Unified IP
Conference Station 7936G Firmware Version 3.3(10) - SCCP. Replaced <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp56480" target="_blank">Cisco Unified Personal Communicator</a> compatibility table in
this matrix with cross-reference to compatibility matrix for that product.
Revised <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp57448" target="_blank">Table 62</a> to add Data Migration Assistant (DMA) Release
7.1(2). </p>
<p class="pb1body1"> </p>
<p class="pb1body1">Good to know I guess…(my case was on 7/29/08)</p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';"></span> </p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';"></span> </p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';"></span> </p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">From:</span></b><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';"> Matthew Loraditch
[mailto:MLoraditch@heliontechnologies.com] <br><b>Sent:</b> Monday, December 07,
2009 4:04 PM<br><b>To:</b> Tim Reimers; Lelio Fulgenzi; Fuermann,
Jason<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE:
[cisco-voip] 7936 voip phone</span></p></div></div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';">Well
what I had noticed is that it appears they finally removed the character limit
on passwords. When I originally typed in my password when I setup my account it
was 10 characters, until yesterday a shortened version always worked today
I saw the new signon screen and the 10 character version was required..
which is kinda scary as I think it means the old passwords couldn’t have been
hashed….</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';"></span> </p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125); font-family: 'Arial','sans-serif';"></span> </p>
<p class="MsoNormal"><b><span style="font-size: 11pt; color: black; font-family: 'Calibri','sans-serif';">Matthew
Loraditch</span></b><span style="font-size: 11pt; color: black; font-family: 'Calibri','sans-serif';"><br>1965
Greenspring Drive</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: black; font-family: 'Calibri','sans-serif';">Timonium,
MD 21093 <br><a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color: black;">support@heliontechnologies.com</span></a><br>(p) (410)
252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com" target="_blank"><span style="color: black;">www.heliontechnologies.com</span></a> <br>Support Issue?
Email <a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color: black;">support@heliontechnologies.com</span></a> for fast
assistance!</span><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';"></span></p></div>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';"></span> </p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">From:</span></b><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Tim Reimers<br><b>Sent:</b> Monday, December 07, 2009 4:47
PM<br><b>To:</b> Lelio Fulgenzi; Jason Fuermann<br><b>Cc:</b>
cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] 7936 voip
phone</span></p></div></div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt; color: blue; font-family: 'Arial','sans-serif';">Cisco's
website is having issues-</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt; color: blue; font-family: 'Arial','sans-serif';">I just
had to call and get mine reset to get an IOS image downloaded.</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt; color: blue; font-family: 'Arial','sans-serif';">Couldn't
even get logged in, they had to reset my CCO pwd myself.</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt; color: blue; font-family: 'Arial','sans-serif';">They say
they'll have it fixed later on...</span></p>
<div>
<p class="MsoNormal"> </p></div>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">Tim
Reimers</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">Systems Analyst
II</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">Information
Technology Services</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">City of
Asheville</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">70 Court
Plaza</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">Asheville, NC
28801</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';">phone -
828-259-5512</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Arial','sans-serif';"><a href="mailto:timreimers@ashevillenc.gov" target="_blank">treimers@ashevillenc.gov</a></span></p>
<div>
<p class="MsoNormal"> </p></div>
<p class="MsoNormal"> </p>
<div class="MsoNormal" style="text-align: center;" align="center">
<hr size="2" width="100%" align="center">
</div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><b><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">From:</span></b><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Lelio Fulgenzi<br><b>Sent:</b> Monday, December 07, 2009
4:45 PM<br><b>To:</b> Jason Fuermann<br><b>Cc:</b>
cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] 7936 voip
phone</span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; color: black; font-family: 'Verdana','sans-serif';">Thanks
Jason. It would be good to know what they said. I know that TAC is by the
letter, so for example, they may say that 7912 is not supported on 7.1(3) b/c of
EOL, but we're pretty sure it will work. Or at least we hope so, with 4000 of
them. ;)<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University
of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad
grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message
-----<br>From: "Jason Fuermann" <JBF005@shsu.edu><br>To: "ccieid1ot"
<ccieid1ot@gmail.com>, "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc:
cisco-voip@puck.nether.net<br>Sent: Monday, December 7, 2009 4:35:55 PM GMT
-05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] 7936 voip phone<br><br>I'm
looking for the TAC case (have to reset my password, and it is taking forever).
Maybe I remembered the model # wrong. I'll let you know when I find
it<br><br>-----Original Message-----<br>From: ccieid1ot
[mailto:ccieid1ot@gmail.com] <br>Sent: Monday, December 07, 2009 3:16 PM<br>To:
Lelio Fulgenzi<br>Cc: Fuermann, Jason; cisco-voip@puck.nether.net<br>Subject:
Re: [cisco-voip] 7936 voip phone<br><br>Lelio,<br><br>Usually they talk out of
their anus. That's how they came up with it. :P<br><br>On Mon, Dec
7, 2009 at 2:49 PM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<br>> How did you come to this
conclusion?<br>><br>> <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp43813" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp43813</a><br>><br>>
shows default loads for 7935 for 5/6/7 which typically means it's<br>>
compatible.<br>><br>> <a href="http://tools.cisco.com/ITDIT/vtgsca/VTGServlet" target="_blank">http://tools.cisco.com/ITDIT/vtgsca/VTGServlet</a> also shows it's
compatible.<br>><br>><br>> ---<br>> Lelio Fulgenzi, B.A.<br>>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>>
"Bad grammar makes me [sic]" - Tshirt<br>><br>><br>> ----- Original
Message -----<br>> From: "Jason Fuermann" <<a href="mailto:JBF005@shsu.edu" target="_blank">JBF005@shsu.edu</a>><br>> To:
"Matt Slaga (US)" <<a href="mailto:Matt.Slaga@us.didata.com" target="_blank">Matt.Slaga@us.didata.com</a>>, "Robert Shearrill"<br>>
<<a href="mailto:rshearri@uchicago.edu" target="_blank">rshearri@uchicago.edu</a>>, <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> Sent: Monday, December 7,
2009 3:08:51 PM GMT -05:00 US/Canada Eastern<br>> Subject: Re: [cisco-voip]
7936 voip phone<br>><br>> Also 7935 is not compatible with anything CUCM
6 up (probably 5 as well). I<br>> don't have quick access to the
compatibility matrix or I would link it.<br>><br>><br>><br>> From:
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>> <a href="mailto:%5Bmailto:cisco-voip-bounces@puck.nether.net%5D" target="_blank">[mailto:cisco-voip-bounces@puck.nether.net]</a> On Behalf Of Matt
Slaga (US)<br>> Sent: Monday, December 07, 2009 1:58 PM<br>> To: Robert
Shearrill; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip]
7936 voip phone<br>><br>><br>><br>> I know with the older 7935s, you
had to set the voice vlan manually to<br>> initially get configured.
Once they get correct firmware, you can put the<br>> switch ports back to
normal.<br>><br>><br>><br>> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>> <a href="mailto:%5Bmailto:cisco-voip-bounces@puck.nether.net%5D" target="_blank">[mailto:cisco-voip-bounces@puck.nether.net]</a> On Behalf Of
Robert Shearrill<br>> Sent: Monday, December 07, 2009 2:46 PM<br>> To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> Subject: [cisco-voip] 7936
voip phone<br>><br>><br>><br>> Hi<br>><br>><br>><br>>
Anyone experiencing 7936 phone not registering. showing unknown in cucm.
the<br>> phones that i am having problems with are older phones.part
number<br>> 74-3429-02.. let me know please<br>><br>>
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