<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">The config looks ok assuming you also have the command "ccm-manager music-on-hold".<div><br></div><div>Since you want to play MoH from flash you don't need or want the multicast packets from the CUCM server to reach the remote site. When you place the PSTN call on hold execute the command "show ccm-manager music-on-hold". It should show the call you just placed on hold. What codec does it show?</div><div><br></div><div>If G711 then then it could be the GE IP you listed is the wrong subnet or there is another issue which the info supplied to the TAC case will help to troubleshoot.</div><div><br></div><div>If G729 then the MoH server Region and the remote site Region are configured for G729. If this is the case then you will need to create a new device pool for the MoH server and a new Region that uses G711 to all other Regions. Assign this Region to the new device pool and assign the DP to the MoH server. Assuming you are incrementing by port on the MoH server config you will also need to change the port used on your multicast moh command from 16404 to 16401. You will need to use "no multicast moh...." and re-add it to make the change.</div><div><br></div><div>Kevin</div><div><div><div><div>On Dec 8, 2009, at 11:32 PM, <a href="mailto:steve.siltman@assurant.com">steve.siltman@assurant.com</a> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><br><font size="2" face="sans-serif">It works great playing the MOH file from flash out the PSTN. It's only when an internal ip phone puts another internal ip phone on hold. </font> <br> <br><font size="2" face="sans-serif">Here is part of my router configuration.</font> <br> <br><font size="2" face="sans-serif">interface GigabitEthernet0/0</font> <br><font size="2" face="sans-serif"> ip pim sparse-dense-mode</font> <br> <br><font size="2" face="sans-serif">call-manager-fallback</font> <br><font size="2" face="sans-serif"> ip source-address <loopback ip> port 2000</font> <br><font size="2" face="sans-serif"> mwi relay</font> <br><font size="2" face="sans-serif"> moh music-on-hold.au</font> <br><font size="2" face="sans-serif"> multicast moh 239.1.1.1 port 16404 route <Gigabit ip></font> <br> <br><font size="2" face="sans-serif">The phone hears dead air so I'm thinking were close.</font> <br> <br><font size="2" face="sans-serif">The core router interface vlans have ip pim sparse-dense mode configured.</font> <br> <br><font size="2" face="sans-serif">The show ip mroute:</font> <br> <br><font size="2" face="sans-serif">(*, 239.1.1.1), 10:31:53/stopped, RP 0.0.0.0, flags: D</font> <br><font size="2" face="sans-serif"> Incoming interface: Null, RPF nbr 0.0.0.0</font> <br><font size="2" face="sans-serif"> Outgoing interface list:</font> <br><font size="2" face="sans-serif"><bunch of vlan interfaces></font> <br> <br><font size="2" face="sans-serif">Is this show ip mroute display normal?</font> <br> <br><font size="2" face="sans-serif">Thanks,</font> <br><font size="2" face="sans-serif"><br> Steve Siltman<br> Assurant Corporate Technology<br> Senior Network Engineer - Cisco CCVP<br> Work: 651-361-4752<br> Cell: 651-336-5563<br> <a href="mailto:steve.siltman@assurant.com">steve.siltman@assurant.com</a></font> <br> <br> <br> <table width="100%"> <tbody><tr valign="top"> <td width="40%"><font size="1" face="sans-serif"><b>Karen Cheng <<a href="mailto:kaz.cheng@gmail.com">kaz.cheng@gmail.com</a>></b> </font><p><font size="1" face="sans-serif">2009-12-08 16:32</font> </p></td><td width="59%"> <table width="100%"> <tbody><tr valign="top"> <td> <div align="right"><font size="1" face="sans-serif">To</font></div> </td><td><font size="1" face="sans-serif"><a href="mailto:steve.siltman@assurant.com">steve.siltman@assurant.com</a></font> </td></tr><tr valign="top"> <td> <div align="right"><font size="1" face="sans-serif">cc</font></div> </td><td><font size="1" face="sans-serif"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></font> </td></tr><tr valign="top"> <td> <div align="right"><font size="1" face="sans-serif">Subject</font></div> </td><td><font size="1" face="sans-serif">Re: [cisco-voip] MOH from Router Flash between internal callers</font></td></tr></tbody></table> <br> <table> <tbody><tr valign="top"> <td> </td><td></td></tr></tbody></table> <br></td></tr></tbody></table> <br> <br> <br><font size="3">Hi Steve,<br> <br> We have multicast MoH running from a local branch router.<br> <br> How have you got it setup? <br> <br> We basically have a local file flash. A multicast address set to the same as the CM but limited the CM to a certain amount of hops to stop it from going across the WAN. We then add the phones to the MRG that contains the MoH server fooling the phone in thinking it is talking back to the CM when in fact it is talking to the router instead.<br> <br> Is that what you are after?<br> <br> Karen <br> </font> <br><font size="3">On Wed, Dec 9, 2009 at 7:22 AM, <</font><a href="mailto:steve.siltman@assurant.com"><font size="3" color="blue"><u>steve.siltman@assurant.com</u></font></a><font size="3">> wrote:</font> <br><font size="2" face="sans-serif"><br> Has anyone been able to get this too work? I turned on Multicast within the internal network at this remote site and I'm unable to get the phones to hear the MOH between two internal Cisco IP Phones. Years ago, I read that this wasn't possible but was hoping this was resolved in later versions. We are running v7 Call Manager with 12.4.24 router code. MOH works fine to external customers. It seems fairly straight forward as the one Cisco IP phone issues the Hold and sends the multicast ip address to the other phone. I'm not sure why the other phone doesn't pick up on the stream. Grr</font><font size="3"> <br> </font><font size="2" face="sans-serif"><br> If this isn't supported then I'll have to allow MOH across the WAN and forget about using the routers flash outside of SRST.</font><font size="3"> <br> </font><font size="2" face="sans-serif"><br> I've got a ticket open with Cisco and they verified the configuration and have asked for trace files. Either this TAC person doesn't know it isn't supported or something has changed since my Cisco Voice Gateways book was printed in 2006.</font><font size="3"> <br> </font><font size="2" face="sans-serif"><br> Thanks,</font><font size="3"> </font><font size="2" face="sans-serif"><br> <br> -Steve</font><font size="3"> <br> This e-mail message and all attachments transmitted with it may contain legally privileged and/or confidential information intended solely for the use of the addressee(s). If the reader of this message is not the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, forwarding or other use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and delete this message and all copies and backups thereof. Thank you.<br> _______________________________________________<br> cisco-voip mailing list</font><font size="3" color="blue"><u><br> </u></font><a href="mailto:cisco-voip@puck.nether.net"><font size="3" color="blue"><u>cisco-voip@puck.nether.net</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank"><font size="3" color="blue"><u>https://puck.nether.net/mailman/listinfo/cisco-voip</u></font></a><font size="3"><br> </font> <br> <br> This e-mail message and all attachments transmitted with it may contain legally privileged and/or confidential information intended solely for the use of the addressee(s). If the reader of this message is not the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, forwarding or other use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and delete this message and all copies and backups thereof. Thank you._______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>https://puck.nether.net/mailman/listinfo/cisco-voip<br></blockquote></div><br></div></div></body></html>