<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">IPMA and AC are two entirely different services and don't overlap in any way. The IPMA CTI RP overlaps with the manager's DN, and is not related to the assistant console.<div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Dec 10, 2009, at 4:39 PM, Emmanuel Shoroma wrote:</div><br class="Apple-interchange-newline"><table cellspacing="0" cellpadding="0" border="0"><tbody><tr><td valign="top" style="font: inherit;"><div>Hi, I need assistance in setting up assistance console. I have the attendant console running already and the CTI route point of 6000. Do I need to use the same CTI route point or do I have to configre anotherone? what I mean is that do I need separate CTI route point for the attendant console and another one for assistant console?attendant console is working fine. I am only having the problem with assistance console. </div>
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<div>Regards,</div></td></tr></tbody></table><br>
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