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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color=black face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:black;font-weight:bold'>Received
professional greetings recorded from a studio production group and cannot get
them to work with the Cisco Unity Voicemail system.<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
lang=EN style='font-size:12.0pt;color:black'>I am receiving the following
error: “The audio codec identified by the format tag 7 is required
to play this file. To determine if this codec is available to download from the
Web, click Web Help”. <br>
<br>
The web help then directs me to the WMPlugins.com but the codec is not there
anymore. I have searched several forums for possible fixes, but am
working with an (In-Production-Server) <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
lang=EN style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
lang=EN style='font-size:12.0pt;color:black'>I found this: </span>support
site I found in the following blog: <a
href="http://www.moviecodec.com/audio-codecs/audio-codec-tag-7-error-1132/"
title="blocked::http://www.moviecodec.com/audio-codecs/audio-codec-tag-7-error-1132/"><font
color=black><span style='color:black'>http://www.moviecodec.com/audio-codecs/audio-codec-tag-7-error-1132/</span></font></a>
<o:p></o:p></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>People there where having the same issue. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>I linked to it and downloaded the file,
which caused me to Reboot the Unity Server. Still had the issue!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Has anyone run across this issue that
could help??<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
lang=EN style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
lang=EN style='font-size:12.0pt;color:black'>Thanks</span></font><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
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