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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I’m having CCO login problems today, and I had a pretty complex password!
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Your log-in was unsuccessful for one of the following reasons: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>•You entered your ID and/or password incorrectly. Please try
again. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>•If you recently registered or reset your password, our systems
may be updating your information. Please try again in 15 minutes. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>•If neither of the above applies, please note that we recently
updated our log-in system to improve continuous availability and access. Please
reset your password now to update your account.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Fuermann, Jason<br>
<b>Sent:</b> Monday, December 14, 2009 2:32 PM<br>
<b>To:</b> 'Matthew Loraditch'; dwolgast@gmail.com; Cisco VOIP Newsletter -
puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Problem logging into CCO?<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>They changed their password complexity rules. If your old
password didn’t meet it, you need to do a reset.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Monday, December 14, 2009 10:29 AM<br>
<b>To:</b> dwolgast@gmail.com; Cisco VOIP Newsletter - puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Problem logging into CCO?<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Same here, I emailed the web site help alias for whatever that
is worth. I can get into downloads and am in stuff off of tools.cisco.com, but
can get to anything in the partner area<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Matthew Loraditch</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:black'><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com"><span style='color:
black'>www.heliontechnologies.com</span></a> <br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span
style='color:black'>support@heliontechnologies.com</span></a> for fast
assistance!</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Dave Wolgast<br>
<b>Sent:</b> Monday, December 14, 2009 11:24 AM<br>
<b>To:</b> Cisco VOIP Newsletter - puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Problem logging into CCO?<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I haven't been able to get into CCO (keeps rejecting my
ID/password, which haven't changed).<br>
<br>
Is this widespread, and if so, is there an eta for fix?<br clear=all>
<br>
-- <br>
Dave Wolgast<br>
Livonia, NY<o:p></o:p></p>
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