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<p class=MsoNormal><span lang=FR>Hi everyone,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR><o:p> </o:p></span></p>
<p class=MsoNormal>We just migrated our AA to UCCX 4.0(5) from an old third
party app. The problem is that from an external call, when we enter the
extension, it appears like this on the called phone:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Forward MISTER SMITH<o:p></o:p></p>
<p class=MsoNormal>For Sandy Lee<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>And when the call is connected, it then displays: From MISTER
SMITH 418-555-1212<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Why is the call considered like a forwarded call ? We tried “preserve”
the called address without success.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any help would be appreciated.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks and regards.<o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=FR-CA
style='font-size:10.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=FR-CA
style='font-size:10.0pt'>Sandy.</span><span lang=FR style='font-size:10.0pt;
color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR><o:p> </o:p></span></p>
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