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<font size="-1"><font face="Arial">Have you enabled CDR on the Admin
page? System->Service Parameters, "Cisco CallManager" 'CDR Enabled
Flag = True'? Make sure its enabled for each server as its not a
clusterwide parameter.<br>
<br>
Regards,<br>
</font></font>
<pre class="moz-signature" cols="72">Adam </pre>
<br>
<span style="color: rgb(0, 0, 0);" class="headerSpan"><br>
<br>
------------Original Message--------------<br>
From: Huffman, Tim <a class="moz-txt-link-rfc2396E" href="mailto:thuffman@rosettastone.com"><thuffman@rosettastone.com></a><br>
Sent: Mon, Dec 21, 2009 2:03:10 Pm<br>
To: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><br>
CC: <br>
Subject: [cisco-voip] Running Reports</span>
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<p class="MsoNormal">All,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I need to be able to run reports what will tell
me all
activity from a phone for a date range. I’m in the CDR Analysis and
Reporting tool running CDR -> Search -> By User/Extension. The
extension
that I’m using is not giving me any data for the date range when I know
for a fact it was being used. Any other reports I can run, or anything
I’m
doing wrong?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><i><span
style="font-size: 13.5pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Tim
Huffman</span></i><span
style="font-size: 12pt; font-family: "Times New Roman","serif"; color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Rosetta
Stone®</span><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Cisco
Telephony Administrator</span><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">T
(540) 236-5077</span></b><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">(800)
788-0822</span><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">RosettaStone.com</span><span
style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
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