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<p class=MsoNormal><span style='color:#1F497D'>That&#8217;s what I was afraid of.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Thanks.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><i><span style='font-size:13.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>Tim Huffman</span></i><span style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Rosetta Stone&reg;</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Telephony Administrator</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>T (540) 236-5077</span></b><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>(800) 788-0822</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>RosettaStone.com</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><img width=130 height=27
id="_x0000_i1028" src="cid:image001.jpg@01CA8251.E4B8D240" alt=logo><o:p></o:p></span></p>

<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>This e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged and/or
confidential information. If you are not the intended recipient of this e-mail,
you are hereby notified that any dissemination, distribution or copying of this
email, and any attachments thereto, is strictly prohibited. If you receive this
email in error please contact the sender by reply email and destroy all copies
of the original message.</span></b><span style='color:#1F497D'><o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> Adam Frankel
[mailto:afrankel@cisco.com] <br>
<b>Sent:</b> Monday, December 21, 2009 3:13 PM<br>
<b>To:</b> Huffman, Tim<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Running Reports<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sounds
like you are out of luck unless you could get CCM traces covering the entire
period you want to report on.&nbsp; On most clusters, if the traces are
detailed they will be overriden in a matter of hours.<br>
<br>
<br>
</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>

<pre>Adam <o:p></o:p></pre>

<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'><br>
<br>
<br>
<span class=headerspan>------------Original Message--------------</span><br>
<span class=headerspan>From: Huffman, Tim <a
href="mailto:thuffman@rosettastone.com">&lt;thuffman@rosettastone.com&gt;</a></span><br>
<span class=headerspan>Sent: Mon, Dec 21, 2009 3:11:29 Pm</span><br>
<span class=headerspan>To: Adam Frankel <a href="mailto:afrankel@cisco.com">&lt;afrankel@cisco.com&gt;</a></span><br>
<span class=headerspan>CC: <a href="mailto:cisco-voip@puck.nether.net">&quot;cisco-voip@puck.nether.net&quot;</a>
<a href="mailto:cisco-voip@puck.nether.net">&lt;cisco-voip@puck.nether.net&gt;</a></span><br>
<span class=headerspan>Subject: Re: [cisco-voip] Running Reports</span> <o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Unfortunately it was enabled on
everything except the Subscriber that phone is registered to.&nbsp; Is there
any other way to get this information?</span><o:p></o:p></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;</span><o:p></o:p></p>

<p class=MsoNormal><span style='color:#1F497D'>Thanks,</span><o:p></o:p></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;</span><o:p></o:p></p>

<div>

<p class=MsoNormal><i><span style='font-size:13.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>Tim Huffman</span></i><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Rosetta Stone&reg;</span><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Telephony Administrator</span><o:p></o:p></p>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>T (540) 236-5077</span></b><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>(800) 788-0822</span><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>RosettaStone.com</span><o:p></o:p></p>

<p class=MsoNormal><span style='color:#1F497D'><img border=0 width=130
height=27 id="_x0000_i1025" src="cid:image001.jpg@01CA8251.E4B8D240" alt=logo></span><o:p></o:p></p>

<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>This e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged and/or
confidential information. If you are not the intended recipient of this e-mail,
you are hereby notified that any dissemination, distribution or copying of this
email, and any attachments thereto, is strictly prohibited. If you receive this
email in error please contact the sender by reply email and destroy all copies
of the original message.</span></b><o:p></o:p></p>

</div>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;</span><o:p></o:p></p>

<div>

<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> Adam Frankel [<a
href="mailto:afrankel@cisco.com">mailto:afrankel@cisco.com</a>] <br>
<b>Sent:</b> Monday, December 21, 2009 2:52 PM<br>
<b>To:</b> Huffman, Tim<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Running Reports</span><o:p></o:p></p>

</div>

</div>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Have
you enabled CDR on the Admin page?&nbsp;&nbsp; System-&gt;Service Parameters,
&quot;Cisco CallManager&quot; 'CDR Enabled Flag = True'?&nbsp; Make sure its
enabled for each server as its not a clusterwide parameter.<br>
<br>
Regards,<br>
<br>
<br>
</span><o:p></o:p></p>

<pre>Adam <o:p></o:p></pre>

<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'><br>
<br>
<br>
<span class=headerspan>------------Original Message--------------</span><br>
<span class=headerspan>From: Huffman, Tim <a
href="mailto:thuffman@rosettastone.com">&lt;thuffman@rosettastone.com&gt;</a></span><br>
<span class=headerspan>Sent: Mon, Dec 21, 2009 2:03:10 Pm</span><br>
<span class=headerspan>To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a href="mailto:cisco-voip@puck.nether.net">&lt;cisco-voip@puck.nether.net&gt;</a></span><br>
<span class=headerspan>CC: </span><br>
<span class=headerspan>Subject: [cisco-voip] Running Reports</span> </span><o:p></o:p></p>

<p class=MsoNormal>All,<o:p></o:p></p>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

<p class=MsoNormal>I need to be able to run reports what will tell me all
activity from a phone for a date range.&nbsp; I&#8217;m in the CDR Analysis and Reporting
tool running CDR -&gt; Search -&gt; By User/Extension.&nbsp; The extension that
I&#8217;m using is not giving me any data for the date range when I know for a fact
it was being used.&nbsp; Any other reports I can run, or anything I&#8217;m doing
wrong?<o:p></o:p></p>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

<p class=MsoNormal>Thanks,<o:p></o:p></p>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

<p class=MsoNormal><i><span style='font-size:13.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>Tim Huffman</span></i><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Rosetta Stone&reg;</span><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Telephony Administrator</span><o:p></o:p></p>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>T (540) 236-5077</span></b><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>(800) 788-0822</span><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>RosettaStone.com</span><o:p></o:p></p>

<p class=MsoNormal><span style='color:#1F497D'><img border=0 width=130
height=27 id="Picture_x0020_1" src="cid:image001.jpg@01CA8251.E4B8D240"
alt=logo></span><o:p></o:p></p>

<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>This e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged and/or
confidential information. If you are not the intended recipient of this e-mail,
you are hereby notified that any dissemination, distribution or copying of this
email, and any attachments thereto, is strictly prohibited. If you receive this
email in error please contact the sender by reply email and destroy all copies
of the original message.</span></b><o:p></o:p></p>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

<pre>&nbsp;<o:p></o:p></pre><pre style='text-align:center'><o:p>&nbsp;</o:p></pre><pre
style='text-align:center'>

<hr size=4 width="90%" align=center>

</pre><pre style='text-align:center'><o:p>&nbsp;</o:p></pre><pre
style='text-align:center'><o:p>&nbsp;</o:p></pre><pre style='text-align:center'>&nbsp; <o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre>&nbsp; <o:p></o:p></pre></div>

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