<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body style="font-size: small; font-family: Arial;" bgcolor="#ffffff"
text="#000000">
<font size="-1"><font face="Arial">Sounds like you are out of luck
unless you could get CCM traces covering the entire period you want to
report on. On most clusters, if the traces are detailed they will be
overriden in a matter of hours.<br>
<br>
</font></font>
<pre class="moz-signature" cols="72">Adam </pre>
<br>
<span style="color: rgb(0, 0, 0);" class="headerSpan"><br>
<br>
------------Original Message--------------<br>
From: Huffman, Tim <a class="moz-txt-link-rfc2396E" href="mailto:thuffman@rosettastone.com"><thuffman@rosettastone.com></a><br>
Sent: Mon, Dec 21, 2009 3:11:29 Pm<br>
To: Adam Frankel <a class="moz-txt-link-rfc2396E" href="mailto:afrankel@cisco.com"><afrankel@cisco.com></a><br>
CC: <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net">"cisco-voip@puck.nether.net"</a> <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><br>
Subject: Re: [cisco-voip] Running Reports</span>
<blockquote
style="border: medium none ! important; padding-left: 0px ! important; padding-right: 0px ! important; margin-left: 0px ! important; margin-right: 0px ! important;"
cite="mid:F2109967FCEF1A4580E3CCD80EBC928101496741C5@RSHBGXMBCLS1.rosettastone.local"
type="cite">
<meta http-equiv="Content-Type" content="text/html; ">
<meta name="Generator" content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:Consolas;
        panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";
        color:black;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
pre
        {mso-style-priority:99;
        mso-style-link:"HTML Preformatted Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:10.0pt;
        font-family:"Courier New";
        color:black;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";
        color:black;}
span.HTMLPreformattedChar
        {mso-style-name:"HTML Preformatted Char";
        mso-style-priority:99;
        mso-style-link:"HTML Preformatted";
        font-family:Consolas;
        color:black;}
span.headerspan
        {mso-style-name:headerspan;}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
span.EmailStyle22
        {mso-style-type:personal;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
span.EmailStyle23
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
        {page:Section1;}
-->
</style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="2050" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="Section1">
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Unfortunately
it was enabled on
everything except the Subscriber that phone is registered to. Is there
any
other way to get this information?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><i><span
style="font-size: 13.5pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Tim
Huffman</span></i><span
style="font-size: 12pt; font-family: "Times New Roman","serif"; color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Rosetta
Stone®</span><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Cisco
Telephony Administrator</span><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">T
(540) 236-5077</span></b><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">(800)
788-0822</span><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">RosettaStone.com</span><span
style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><img
id="_x0000_i1027" src="cid:part1.09080903.01070106@cisco.com"
alt="logo" height="27" width="130"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size: 7.5pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">This
e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged
and/or
confidential information. If you are not the intended recipient of this
e-mail,
you are hereby notified that any dissemination, distribution or copying
of this
email, and any attachments thereto, is strictly prohibited. If you
receive this
email in error please contact the sender by reply email and destroy all
copies
of the original message.</span></b><span
style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<div>
<div
style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: windowtext;">
Adam Frankel
[<a class="moz-txt-link-freetext" href="mailto:afrankel@cisco.com">mailto:afrankel@cisco.com</a>] <br>
<b>Sent:</b> Monday, December 21, 2009 2:52 PM<br>
<b>To:</b> Huffman, Tim<br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Running Reports<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif";">Have
you enabled CDR on the Admin page? System->Service Parameters,
"Cisco CallManager" 'CDR Enabled Flag = True'? Make sure its
enabled for each server as its not a clusterwide parameter.<br>
<br>
Regards,<br>
<br>
</span><span style="font-family: "Arial","sans-serif";"><o:p></o:p></span></p>
<pre>Adam <o:p></o:p></pre>
<p class="MsoNormal"><span style="font-family: "Arial","sans-serif";"><br>
<br>
<br>
<span class="headerspan">------------Original Message--------------</span><br>
<span class="headerspan">From: Huffman, Tim <a moz-do-not-send="true"
href="mailto:thuffman@rosettastone.com"><thuffman@rosettastone.com></a></span><br>
<span class="headerspan">Sent: Mon, Dec 21, 2009 2:03:10 Pm</span><br>
<span class="headerspan">To: <a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a></span><br>
<span class="headerspan">CC: </span><br>
<span class="headerspan">Subject: [cisco-voip] Running Reports</span>
<o:p></o:p></span></p>
<p class="MsoNormal">All,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I need to be able to run reports what will tell
me all
activity from a phone for a date range. I’m in the CDR Analysis and
Reporting
tool running CDR -> Search -> By User/Extension. The extension
that
I’m using is not giving me any data for the date range when I know for
a fact
it was being used. Any other reports I can run, or anything I’m doing
wrong?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><i><span
style="font-size: 13.5pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Tim
Huffman</span></i><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Rosetta
Stone®</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Cisco
Telephony Administrator</span><o:p></o:p></p>
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">T
(540) 236-5077</span></b><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">(800)
788-0822</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">RosettaStone.com</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><img
id="Picture_x0020_1" src="cid:part1.09080903.01070106@cisco.com"
alt="logo" border="0" height="27" width="130"></span><o:p></o:p></p>
<p class="MsoNormal"><b><span
style="font-size: 7.5pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">This
e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged
and/or confidential
information. If you are not the intended recipient of this e-mail, you
are
hereby notified that any dissemination, distribution or copying of this
email,
and any attachments thereto, is strictly prohibited. If you receive
this email
in error please contact the sender by reply email and destroy all
copies of the
original message.</span></b><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<pre><o:p> </o:p></pre>
<pre style="text-align: center;">
<hr align="center" size="4" width="90%">
</pre>
<pre><o:p> </o:p></pre>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>cisco-voip mailing list<o:p></o:p></pre>
<pre><a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre>
<pre><a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre>
<pre> <o:p></o:p></pre>
</div>
</blockquote>
</body>
</html>