<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Cool. Thanks. One more thing to try when I get my CUCM v7 server up and running.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Chris Ward (chrward)" <chrward@cisco.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net, "David Lima" <David.Lima@alphasys.com.bo><br>Sent: Tuesday, December 22, 2009 3:22:07 PM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] CUCM7+CUC7 and missed calls<br><br>
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<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Correct. Space implodes onto itself. Sort of like “crossing the
streams” for you Ghostbusters fans.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">But honestly, I don’t think it would have any adverse affect
since the calling and original calling would be the same in that case.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
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<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">-Chris</span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Tuesday, December 22, 2009 3:20 PM<br>
<b>To:</b> Chris Ward (chrward)<br>
<b>Cc:</b> cisco-voip@puck.nether.net; David Lima<br>
<b>Subject:</b> Re: [cisco-voip] CUCM7+CUC7 and missed calls</span></p>
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<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">ok - so the question arises,
what if i use "release to switch" and enable "Display Original
Calling Number on Transfer from Cisco Unity"?<br>
<br>
space/time rip?<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Chris Ward (chrward)" <chrward@cisco.com><br>
To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>
Cc: cisco-voip@puck.nether.net, "David Lima"
<David.Lima@alphasys.com.bo><br>
Sent: Tuesday, December 22, 2009 3:17:18 PM GMT -05:00 US/Canada Eastern<br>
Subject: RE: [cisco-voip] CUCM7+CUC7 and missed calls</span></p>
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<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Release
to switch should always show the original calling number. With supervised
transfers, this service parameter should also display the original calling
party. You only need to use one or the other.</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
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<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">-Chris</span><span style="color: black;"></span></p>
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<p class="MsoNormal" style=""><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;"> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Tuesday, December 22, 2009 3:15 PM<br>
<b>To:</b> Chris Ward (chrward)<br>
<b>Cc:</b> cisco-voip@puck.nether.net; David Lima<br>
<b>Subject:</b> Re: [cisco-voip] CUCM7+CUC7 and missed calls</span><span style="color: black;"></span></p>
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<p class="MsoNormal" style=""><span style="color: black;"> </span></p>
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<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Cool! I
didn't know that. So if we have a release to switch type transfer, this CUCM
service parameter will send the original calling number? That's something we'll
have to try. Some of the personal transfer options ended up using supervised
transfer which hid the calling number. This would allow us to deploy those
options without the disadvantage.<br>
<br>
Something to try.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Chris Ward (chrward)" <chrward@cisco.com><br>
To: "Lelio Fulgenzi" <lelio@uoguelph.ca>, "David
Lima" <David.Lima@alphasys.com.bo><br>
Cc: cisco-voip@puck.nether.net<br>
Sent: Tuesday, December 22, 2009 3:12:21 PM GMT -05:00 US/Canada Eastern<br>
Subject: RE: [cisco-voip] CUCM7+CUC7 and missed calls</span><span style="color: black;"></span></p>
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<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">David,</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">You
need to use “Release-to-Switch” transfers from CUC to show the PSTN number.
There is also a CUCM transfer service parameter called “</span><a name="DisplayOriginalCgpnOnTransferFromVm"></a><span style="color: black;"><a href="about:blank" target="_blank">Display Original Calling Number on Transfer
from Cisco Unity</a></span><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">” that would probably fix this up too (I believe it works with
CUC, but I would need someone to confirm/test for me) if you don’t want to
change the transfer type.</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
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<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">-Chris</span><span style="color: black;"></span></p>
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<p class="MsoNormal" style=""><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, December 22, 2009 3:08 PM<br>
<b>To:</b> David Lima<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CUCM7+CUC7 and missed calls</span><span style="color: black;"></span></p>
</div>
</div>
<p class="MsoNormal" style=""><span style="color: black;"> </span></p>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">CUC7
does not use CTI ports, it uses SCCP(SKINNY). That is if you mean Connection.<br>
<br>
That being said, it will show the voice mail port if you have supervised
transfer enabled, not release to switch.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "David Lima" <David.Lima@alphasys.com.bo><br>
To: cisco-voip@puck.nether.net<br>
Sent: Tuesday, December 22, 2009 2:29:38 PM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] CUCM7+CUC7 and missed calls</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Hi guys,
I have a cluster with a CUCM7 and CUC7+AutoAttendant and Voice Mail. I have
this inconvenient, when a user search the missed calls in the IP Phone, it only
shows the CTI number configured for AA and VM and not the PSTN calling number.</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">If any
one has a suggestion, please let me know.</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">All the
best</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">David</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="color: black;"> </span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
_______________________________________________ cisco-voip mailing list
cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip </span><span style="color: black;"></span></p>
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