<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>ok - so the question arises, what if i use "release to switch" and enable "Display Original Calling Number on Transfer from Cisco Unity"?<br><br>space/time rip?<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Chris Ward (chrward)" <chrward@cisco.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net, "David Lima" <David.Lima@alphasys.com.bo><br>Sent: Tuesday, December 22, 2009 3:17:18 PM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] CUCM7+CUC7 and missed calls<br><br>
<style></style>
<link href="/zimbra/css/msgview.css?v=081117021119" rel="stylesheet">
<div class="Section1">
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Release to switch should always show the original calling
number. With supervised transfers, this service parameter should also display
the original calling party. You only need to use one or the other.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">-Chris</span></p>
</div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Tuesday, December 22, 2009 3:15 PM<br>
<b>To:</b> Chris Ward (chrward)<br>
<b>Cc:</b> cisco-voip@puck.nether.net; David Lima<br>
<b>Subject:</b> Re: [cisco-voip] CUCM7+CUC7 and missed calls</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Cool! I didn't know that. So if
we have a release to switch type transfer, this CUCM service parameter will
send the original calling number? That's something we'll have to try. Some of
the personal transfer options ended up using supervised transfer which hid the
calling number. This would allow us to deploy those options without the
disadvantage.<br>
<br>
Something to try.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Chris Ward (chrward)" <chrward@cisco.com><br>
To: "Lelio Fulgenzi" <lelio@uoguelph.ca>, "David
Lima" <David.Lima@alphasys.com.bo><br>
Cc: cisco-voip@puck.nether.net<br>
Sent: Tuesday, December 22, 2009 3:12:21 PM GMT -05:00 US/Canada Eastern<br>
Subject: RE: [cisco-voip] CUCM7+CUC7 and missed calls</span></p>
<div>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">David,</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">You
need to use “Release-to-Switch” transfers from CUC to show the PSTN number.
There is also a CUCM transfer service parameter called “</span><a name="DisplayOriginalCgpnOnTransferFromVm"></a><span style="color: black;"><a href="about:blank" target="_blank">Display Original Calling Number on Transfer
from Cisco Unity</a></span><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">” that would probably fix this up too (I believe it works with
CUC, but I would need someone to confirm/test for me) if you don’t want to
change the transfer type.</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<div>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">-Chris</span><span style="color: black;"></span></p>
</div>
<p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<div>
<div style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal" style=""><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif"; color: black;">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, December 22, 2009 3:08 PM<br>
<b>To:</b> David Lima<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CUCM7+CUC7 and missed calls</span><span style="color: black;"></span></p>
</div>
</div>
<p class="MsoNormal" style=""><span style="color: black;"> </span></p>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">CUC7 does
not use CTI ports, it uses SCCP(SKINNY). That is if you mean Connection.<br>
<br>
That being said, it will show the voice mail port if you have supervised
transfer enabled, not release to switch.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "David Lima" <David.Lima@alphasys.com.bo><br>
To: cisco-voip@puck.nether.net<br>
Sent: Tuesday, December 22, 2009 2:29:38 PM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] CUCM7+CUC7 and missed calls</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Hi
guys, I have a cluster with a CUCM7 and CUC7+AutoAttendant and Voice Mail. I
have this inconvenient, when a user search the missed calls in the IP Phone, it
only shows the CTI number configured for AA and VM and not the PSTN calling
number.</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">If any
one has a suggestion, please let me know.</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">All the
best</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">David</span><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="color: black;"> </span></p>
<p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
_______________________________________________ cisco-voip mailing list
cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip </span><span style="color: black;"></span></p>
</div>
</div>
</div>
</div>
</div></body></html>