Perhaps not to you and your applications, however we have clients that use session ID for tracking purposes, for instance with Survey applications, or internal applications that agents use. It can be used to build a proper performance tracking and reporting metric.<br>
<br><div class="gmail_quote">On Fri, Dec 25, 2009 at 11:02 AM, Mike Olivere <span dir="ltr"><<a href="mailto:mikeeo@msn.com">mikeeo@msn.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Why do you want the session ID displayed on the CAD? It really
doesn’t have any value. Also you need to use ECC data for it to be displayed on
the CAD.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Cool Boy<br>
<b>Sent:</b> Friday, December 25, 2009 1:41 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] CUCCX --- Session ID issue</span></p>
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<p class="MsoNormal">Hi Guys,</p>
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<p class="MsoNormal">I am running CUCCX 7.x along with a web server. the
requierment is wen an agent will answer the call, the web page shoudl open
automaticaaly which will have session ID and user ID from CAD. Evrything is
working fine ( when agents answer a call, a new web browser opens
automaticaal with Agent ID) but session ID is not apearing on the web page. I
have get contact info step but still not able to pass on the session ID to
web server. Please help if you can</p>
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<p class="MsoNormal"><span style="font-size:10.0pt">See
what's on at the movies in your area. <a href="http://au.rd.yahoo.com/movies/mailtagline/*http:/au.movies.yahoo.com/session-times/" target="_blank">Find out now</a>.</span></p>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Tanner Ezell<br>