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<p class=MsoNormal>I get a call from some users at a remote site who are
finally connecting the last series of phones to the CME I set up months
ago. They said that only 1 of the 4 phones are working.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The 3 phones (all 7962s) are stuck in the “Configuring
IP” state and will not do anything else. I’ve double-checked
my configuration and I have correctly provisioned all the phones & their
MAC addresses in the configuration.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Digging deeper, it seems that the 3 phones that are not
getting the correct IP address. I set up the DHCP pool to be
10.10.10.X/24. All the functioning phones are obtaining the proper IP
addresses but the 3 non-functioning phones are getting a 10.10.3.xxx address
(so the user tells me). Doing a show cdp neighbor details command on the
ports show that there are no IP addresses associated with those ports.
Furthermore, the Version of phone shows up as “79XX_default_load”
rather than “SCCP42.8-3-2S” on all the other functioning phones.
The port configurations are identical on all ports.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Do you guys have any ideas? I’m using SCCP for
my phone system. My CME version is 7.1.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><o:p> </o:p></span></p>
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#717074'><img width=132 height=32 id="Picture_x0020_1"
src="cid:image001.jpg@01CA88AB.A3AC6590" alt="2C_CharLogo_Tag_CMYK"><o:p></o:p></span></p>
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<hr size=4 width="100%" noshade style='color:#7FA2B8' align=center>
</span></div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#7FA2B8'> •</span></b><b><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Network
Administrator I – East Division</span><span style='font-family:"Verdana","sans-serif";
color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'>640 Broadmor Blvd</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite
80</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";
color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#717074'>Murfreesboro, TN 37129</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'> 615.217.6245</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>859.312.6941</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>•</span></b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>615.217.6255</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'><a
href="mailto:Hyoun.Kim@chartercom.com"><span style='color:blue'>Hyoun.Kim@chartercom.com</span></a></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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