<div dir="ltr">Did you check the cabling? I had a somewhat similar problem where a 7911 IP Phone received IP address from the data vlan range. I connected the IP Phone directly on the switch port and found out that it works fine then I connected it to another wall outlet and again it worked fine so the problem was on the cable running from the switch to the wall outlet.<br>
<br><div class="gmail_quote">On Wed, Dec 30, 2009 at 10:45 AM, Changkyun Chang <span dir="ltr"><<a href="mailto:changkyun.chang@gmail.com">changkyun.chang@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff" text="#000000">
I had a similar experience for my office. some of the IP phones (7961)
received the data vlan ip address(vlan 103 in this case) instead of
voice vlan (vlan 223). during the troubleshooting I found the CPU
utilization of my switch was almost 98%. the packet was flooded within
the voice vlan.<br>
<br>
<br>
On 2009-12-30 오후 4:28, :
<div><div></div><div class="h5"><blockquote type="cite">
<div>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US">Try factory reset, If phones will still stuck, It must be
DHCP considerations or maybe you are missing vlan on second layer (
check vlan database ).</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US">Marcin</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US"> </span></p>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jeff Garvas<br>
<b>Sent:</b> Wednesday, December 30, 2009 4:51 AM<br>
<b>To:</b> Kim, Hyoun S<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Phones not Registering on CME</span></p>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="margin-bottom: 12pt;">It sounds to me
like your phones are in the wrong vlan, thus getting the wrong IP
address and quite possible the wrong or no option 150 information?<br>
<br>
If your end users go into the phone settings what Voice/Data vlan is it
claiming to have? Could it be pointing to something other than the CME
you think its hitting? Find out from the phone itself which CM / tftp
/ dhcp server its communicating with.<br>
<br>
If the phone is stuck in configuring IP I'd question what the phone is
learning from DHCP, which may be controlled by the vlan and any
respective helper addresses.<br>
<br>
-Jeff<br>
<br>
<br>
</p>
<div>
<p class="MsoNormal">On Tue, Dec 29, 2009 at 6:31 PM, Kim, Hyoun S
<<a href="mailto:Hyoun.Kim@chartercom.com" target="_blank">Hyoun.Kim@chartercom.com</a>>
wrote:</p>
<div>
<div>
<p class="MsoNormal"><span lang="EN-US">I get a call from
some users at a remote site who are finally connecting the last series
of phones to the CME I set up months ago. They said that only 1 of the
4 phones are working.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">The 3 phones (all
7962s) are stuck in the “Configuring IP” state and will not do anything
else. I’ve double-checked my configuration and I have correctly
provisioned all the phones & their MAC addresses in the
configuration.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Digging deeper, it
seems that the 3 phones that are not getting the correct IP address. I
set up the DHCP pool to be 10.10.10.X/24. All the functioning phones
are obtaining the proper IP addresses but the 3 non-functioning phones
are getting a 10.10.3.xxx address (so the user tells me). Doing a show
cdp neighbor details command on the ports show that there are no IP
addresses associated with those ports. Furthermore, the Version of
phone shows up as “79XX_default_load” rather than “SCCP42.8-3-2S” on
all the other functioning phones. The port configurations are
identical on all ports.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Do you guys have any
ideas? I’m using SCCP for my phone system. My CME version is 7.1.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal" style="text-align: right;" align="right">
<span style="color: rgb(113, 112, 116);" lang="EN-US"> </span><span lang="EN-US"></span></p>
<p class="MsoNormal" style="text-align: right;" align="right">
<span style="color: rgb(113, 112, 116);" lang="EN-US"><img src="cid:part1.03050007.07060604@gmail.com" alt="2C_CharLogo_Tag_CMYK" border="0" width="132" height="32"></span><span lang="EN-US"></span></p>
<div class="MsoNormal" style="text-align: center;" align="center"><span style="color: rgb(113, 112, 116);" lang="EN-US">
<hr style="color: rgb(127, 162, 184);" align="center" width="100%" noshade size="4"></span></div>
<p class="MsoNormal"><b><span style="font-size: 10pt; color: rgb(113, 112, 116);" lang="EN-US">Hyoun
Kim</span></b><b><span style="font-size: 10pt; color: rgb(127, 162, 184);" lang="EN-US"> •</span></b><b><span style="color: rgb(113, 112, 116);" lang="EN-US">
</span></b><span style="font-size: 8pt; color: rgb(113, 112, 116);" lang="EN-US">Network Administrator I – East Division</span><span lang="EN-US"></span></p>
<p class="MsoNormal" style="text-align: right;" align="right">
<span style="font-size: 8pt; color: rgb(113, 112, 116);" lang="EN-US">640
Broadmor Blvd</span><span style="font-size: 10pt; color: rgb(113, 112, 116);" lang="EN-US">
</span><b><span style="color: rgb(127, 162, 184);" lang="EN-US">• </span></b><span style="font-size: 8pt; color: rgb(113, 112, 116);" lang="EN-US">Suite
80</span><span style="font-size: 10pt; color: rgb(113, 112, 116);" lang="EN-US">
</span><b><span style="color: rgb(127, 162, 184);" lang="EN-US">• </span></b><span style="font-size: 8pt; color: rgb(113, 112, 116);" lang="EN-US">Murfreesboro,
TN 37129</span><span lang="EN-US"></span></p>
<p class="MsoNormal" style="text-align: right;" align="right">
<span style="font-size: 10pt; font-family: "Wingdings 2"; color: rgb(113, 112, 116);" lang="EN-US">'</span><span style="font-size: 8pt; color: rgb(113, 112, 116);" lang="EN-US">
615.217.6245</span><span style="font-size: 10pt; color: rgb(113, 112, 116);" lang="EN-US">
</span><b><span style="color: rgb(127, 162, 184);" lang="EN-US">• </span></b><span style="font-size: 10pt; font-family: "Wingdings 2"; color: rgb(113, 112, 116);" lang="EN-US">'</span><span style="font-size: 10pt; color: rgb(113, 112, 116);" lang="EN-US">
</span><span style="font-size: 8pt; color: rgb(113, 112, 116);" lang="EN-US">859.312.6941</span><span style="font-size: 10pt; color: rgb(127, 162, 184);" lang="EN-US">
</span><b><span style="color: rgb(127, 162, 184);" lang="EN-US">•</span></b><span style="font-size: 10pt; color: rgb(113, 112, 116);" lang="EN-US">
</span><span style="font-size: 10pt; font-family: "Wingdings 2"; color: rgb(113, 112, 116);" lang="EN-US">7</span><span style="color: rgb(113, 112, 116);" lang="EN-US">
</span><span style="font-size: 8pt; color: rgb(113, 112, 116);" lang="EN-US">615.217.6255</span><span style="font-size: 10pt; color: rgb(113, 112, 116);" lang="EN-US">
</span><b><span style="color: rgb(127, 162, 184);" lang="EN-US">• </span></b><span style="font-size: 10pt; font-family: Wingdings; color: rgb(113, 112, 116);" lang="EN-US">*</span><span style="font-size: 10pt; color: rgb(113, 112, 116);" lang="EN-US">
</span><span style="font-size: 8pt; color: rgb(113, 112, 116);" lang="EN-US"><a href="mailto:Hyoun.Kim@chartercom.com" target="_blank">Hyoun.Kim@chartercom.com</a></span><span lang="EN-US"></span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
</div>
<pre><span lang="EN-US">E-MAIL CONFIDENTIALITY NOTICE: </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US">The contents of this e-mail message and </span></pre>
<pre><span lang="EN-US">any attachments are intended solely for the </span></pre>
<pre><span lang="EN-US">addressee(s) and may contain confidential </span></pre>
<pre><span lang="EN-US">and/or legally privileged information. If you </span></pre>
<pre><span lang="EN-US">are not the intended recipient of this message </span></pre>
<pre><span lang="EN-US">or if this message has been addressed to you </span></pre>
<pre><span lang="EN-US">in error, please immediately alert the sender</span></pre>
<pre><span lang="EN-US"> by reply e-mail and then delete this message </span></pre>
<pre><span lang="EN-US">and any attachments. If you are not the </span></pre>
<pre><span lang="EN-US">intended recipient, you are notified that </span></pre>
<pre><span lang="EN-US">any use, dissemination, distribution, copying, </span></pre>
<pre><span lang="EN-US">or storage of this message or any attachment </span></pre>
<pre><span lang="EN-US">is strictly prohibited.</span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
<pre><span lang="EN-US"> </span></pre>
</div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
</div>
<p class="MsoNormal"> </p>
</div>
<br>
<hr>
<font color="Gray" face="Arial" size="1">Sąd Rejonowy Gdańsk – Północ
w Gdańsku, VII Wydział Gospodarczy Krajowego Rejestru Sądowego KRS:
0000308826, NIP: 583-22-02-053 Kapitał zakładowy: 588.000,00<br>
Zawartość tej wiadomości zawiera informacje zastrzeżone, stanowiące
tajemnicę firmy SEVENET S.A. Nieuprawnione wykorzystanie tych
informacji do własnych celów lub ich ujawnianie osobom trzecim jest
zabronione. W przypadku omyłkowego otrzymania tej wiadomości prosimy o
jej trwałe skasowanie oraz powiadomienie o tym fakcie nadawcy
informacji.<br>
This e-mail content contains confidential information, and is the
property of SEVENET S.A. Any illegal use of this information for
personal purposes or any disclosure to other persons or entities is
prohibited. If you are not the intended recipient of this message
please delete this e-mail and inform the sender about it.<br>
</font>
<pre><fieldset></fieldset>
_______________________________________________
cisco-voip mailing list
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
</blockquote>
</div></div></div>
<br>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br></blockquote></div><br></div>