<html><head><base href="x-msg://662/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">You are correct on the compatibility matrix, but those are the files for 7.x upgrades. You'll note the text in the download for any of the 7.0 upgrade files..<div>"Cisco Unified Communications Manager 7.0(2) part 1 of 2 (non-bootable) - For upgrade from 7.0(x). Upgrades from 5.1(3)+/6.0(1)+ need to be requested via PUT (<a href="http://www.cisco.com/upgrade">www.cisco.com/upgrade</a>) or purchased to obtain the necessary license."</div><div><br></div><div>The file you need you would get in the upgrade kit when you order it via PUT (or purchase it).<br><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Dec 30, 2009, at 2:58 PM, Dan Schmitt wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="hmmessage" style="font-size: 10pt; font-family: Verdana; ">Thanks for the replies. We have tried upgrade files:<br><br>UCSInstall_UCOS_SU_6.1.3.3190-1.sgn<br>UCSInstall_UCOS_SU_6.1.3.3190-1.sgn.iso<br>UCSInstall_UCOS_7.0.2.10000-18.sgn<br>UCSInstall_UCOS_7.0.2.22900-3.sgn<br><br>I am currently downloading 5.1.3.7000-5.tar.gz.sgn and will try upgrading with that once complete. I will post results when complete. Its funny because the CUCM Software Compatability Matrix indicates that all these previous versions attempted is compatible for upgrade with 5.1.3(d).<br><br>Thanks!<br><br>Dan Schmitt<br><br><a href="mailto:customade806@hotmail.com">customade806@hotmail.com</a><br><br><br><br><br><hr id="stopSpelling">Subject: Re: [cisco-voip] CUCM 5.1.3(d) upgrade<br>From:<span class="Apple-converted-space"> </span><a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a><br>Date: Wed, 30 Dec 2009 14:29:33 -0500<br>CC:<span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>;<span class="Apple-converted-space"> </span><a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a><br>To:<span class="Apple-converted-space"> </span><a href="mailto:customade806@hotmail.com">customade806@hotmail.com</a><br><br>And what is the filename you put on the SFTP server?<div><br></div><div><div><span class="ecxApple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; "><div>-Ryan</div></span></div><br><div><div>On Dec 30, 2009, at 2:25 PM, Wes Sisk wrote:</div><br class="ecxApple-interchange-newline"><div><muddling in cobwebs><br><br>I think this is still related to the need to go to 5.1.3f before upgrading further.<br><br>If you place the 5.1.3f upgrde in the directory is it found?<br><br>/Wes<br><br>On Wednesday, December 30, 2009 1:53:55 PM, Dan Schmitt<span class="Apple-converted-space"> </span><a class="ecxmoz-txt-link-rfc2396E" href="mailto:customade806@hotmail.com"><customade806@hotmail.com></a><span class="Apple-converted-space"> </span>wrote:<br><blockquote cite="mid:SNT133-w1214EA8CD2752E8B469A0682790@phx.gbl">Hello,<p class="ecxMsoNormal" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; "> </p><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; ">We are trying to upgrade CUCM 5.1.3(d) to 7.0 – Whatever method we use, DVD or SFTP, we always get the error:</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; ">“Errors encountered.</div><p class="ecxMsoNormal" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; "> </p><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; ">The directory was located and searched but no valid options or upgrades were available. Note, a machine cannot be downgraded so option and upgrade files for previous releases were ignored.”</div><p class="ecxMsoNormal" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; "> </p><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; ">We have tried upgrading to versions 6.0, 6.1, 7.0, and 7.1 and get the same result with every attempt.</div><p class="ecxMsoNormal" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; "> </p><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; ">Has anyone seen this before and if so, is there a fix? Thank You in advance for any suggestions or advice.</div><br><br>Dan Schmitt<br><br><a href="mailto:customade806@hotmail.com">customade806@hotmail.com</a><br><br><br><br><hr>Hotmail: Powerful Free email with security by Microsoft.<span class="Apple-converted-space"> </span><a href="http://clk.atdmt.com/GBL/go/171222986/direct/01/">Get it now.</a><pre><hr width="90%" size="4"><br>_______________________________________________<br>cisco-voip mailing list<br><a class="ecxmoz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a class="ecxmoz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br> </pre></blockquote><br></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div><br></div><br><hr>Hotmail: Powerful Free email with security by Microsoft.<span class="Apple-converted-space"> </span><a href="http://clk.atdmt.com/GBL/go/171222986/direct/01/" target="_new">Get it now.</a></div></span></div><br></div></div></body></html>