<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>i'm writing up some documentation which refers to our published corporate directory and a user requesting an extension that is not their's but a receptionist's, shipping desk, call centre pilot desk, etc.<br><br>i've come up with a few options (published referral extension, courtesy extension) but i'm just wondering what others have used. it can't be that uncommon to have a personal extension that is unlisted, but another that is.<br><br>i know that documentation is different with each site, but i'm all ears.<br><br>lelio<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br></div></body></html>