Hi Peter,<div><br></div><div>We solved this issue, turned out that the route pattern in callmanager needs to have the 2811 GW in that for PSTN calls. I don't know why, but the engineer made this change and the AA is working fine now. I'll try to rebuild the lab for further testing in a pure h323 GW environment (only FXS to analog phone and FXO to PSTN) without CCM. Thanks.</div>
<div><br></div><div>-Alan<br><br><div class="gmail_quote">On Mon, Jan 4, 2010 at 10:57 AM, Peter Slow <span dir="ltr"><<a href="mailto:peter.slow@gmail.com">peter.slow@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Alan,<br>
can we see the rest of the router's configuration?<br>
<div><div></div><div class="h5"><br>
On Sat, Jan 2, 2010 at 11:50 AM, Alan Su <<a href="mailto:cj.alan@gmail.com">cj.alan@gmail.com</a>> wrote:<br>
> Dear All,<br>
><br>
> I'm trying to use C2811 to perform AA function with TCL script. But when<br>
> dialing into the PSTN number, the voice prompt didn't come up and there is<br>
> some error msg when using debug:<br>
> Jan 1 04:58:41.591: %IVR_MSB-3-NOPROMPT: Could not create IVR prompt<br>
> flash:/en_welcome.au<br>
> errno=0=Unsupported number of channels<br>
><br>
> My IOS version: c2800nm-entservicesk9-mz.124-24.T2.bin<br>
> flash:<br>
> 2 93353 Dec 21 2009 01:45:00 en_dest_busy.au<br>
> 3 105215 Dec 21 2009 01:45:20 en_dest_unreachable.au<br>
> 4 30567 Dec 21 2009 01:45:34 en_disconnect.au<br>
> 5 67061 Dec 21 2009 01:45:46 en_reenter_dest.au<br>
> 6 643884 Dec 31 2009 08:29:38 en_welcome.au<br>
> 7 496521 Dec 21 2009 01:46:12 music-on-hold.au<br>
> 8 6876 Dec 29 2009 07:59:08 its-CISCO.2.0.1.0.tcl<br>
><br>
> configuraiton:<br>
> application<br>
> service aa flash:its-CISCO.2.0.1.0.tcl<br>
> paramspace english language en<br>
> paramspace english index 1<br>
> param operator 21000<br>
> paramspace english location flash:/<br>
> paramspace english prefix en<br>
> param aa-pilot 6000<br>
> voice-port 0/0/0<br>
> supervisory disconnect dualtone mid-call<br>
> supervisory custom-cptone TW<br>
> timeouts call-disconnect 2<br>
> timeouts wait-release 2<br>
> station-id name PSTN<br>
> station-id number AA<br>
> caller-id enable<br>
><br>
> Any suggestions or comments will be very grateful, thanks a lot~<br>
><br>
> Regards,<br>
> Alan<br>
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><br>
><br>
</blockquote></div><br></div>