I actually cleared the port config on one of them with the exception of the voice and data vlan commands and they were still seeing the problem. To me it seems like an issue withe 7937 more so then a network issue because none of the other phones are being affected?<div>
<br></div><div><br><br><div class="gmail_quote">On Tue, Jan 5, 2010 at 2:08 PM, Mike Thompson <span dir="ltr"><<a href="mailto:mthompson729@gmail.com">mthompson729@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Or some sort of CDP / Spanning Tree weird thing going on. Try turn
off portfast on those port and see if it helps. Look at the QoS on the ports
too and check and see if there’s any inconsistency.</span></p><div class="im">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Ted Nugent<br>
<b>Sent:</b> Tuesday, January 05, 2010 12:39 PM<br>
<b>To:</b> Cisco VoIPoE List<br>
<b>Subject:</b> [cisco-voip] 7937 Packet Loss and intermittent voice quality
issues</span></p>
</div>
<p class="MsoNormal"> </p>
</div><p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">I have a new customer install</span></span></p><div><div></div><div class="h5">
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">with 8 sccp 7937s and all of them are experiencing the same
problem. Intermittently</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">throughout the call they continue to lose voice for 5-10 seconds
and then it</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">clears back up for a few minutes and it occurs again. I can see on
the web</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">statistics for the phone that it appears to be losing packets
(Rcvr Lost</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">Packets 2483). This only appears to be occurring</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">inbound to the device since the caller does not hear and audio
issues. These devices</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">are deployed throughout the company and all are experiencing the
same issues at</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">times. There are a couple bugs for g729 and g722 but we’re running
g711 (g722</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">has been disabled clusterwide). They were experiencing the issue
yesterday and</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">I had the 7937 conference in a 7965 and the 7965 did not
experience any voice</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">issues so it’s not the call itself or callers phone. No other
phones are</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">experiencing the issues and I’ve upgrading the load from 1.3.3 to
1.3.4 and the</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">problem still exists. Calls are hitting the PSTN via an MGCP
controlled PRI</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">however I’m not sure if that’s in play or not we have not been
able to</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">replicate the problem on internal calls but that’s not to say it’s
not occurring</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">because its intermittent.</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">No Duplex Mismatches</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">Cabling has been checked and</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">device moved to new location with known good wiring</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">CUCM 7.1.2.21900-5</span></span></p>
<p class="MsoNormal"><span><span style="font-size:8.0pt;color:black">Any ideas?</span></span></p>
<div>
<p class="MsoNormal"><br>
<br>
<span></span></p>
</div>
</div></div></div>
</div>
</blockquote></div><br></div>