yes that's it. that's the server model<br><br>do you have the switches/server's configured under LAN Switch Details ?<br><br>I had the exact same problem also what i found out is that when i have special characters on my snmp string it doesn't work pretty good, i changed the string.<br>
<br>I had to run it several times and after i did the queries from the server and did some discovery i was able to see the phones per subnet<br><br><div class="gmail_quote">2010/1/6 Erick Bergquist <span dir="ltr"><<a href="mailto:erickbee@gmail.com">erickbee@gmail.com</a>></span><br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">The SNMPwalk from CER seems to work, does it return just one line?<br>
<br>
admin:utils snmp walk 1 public 10.64.64.230 1.3.6.1.2.1.1.2<br>
This command may temporarily impact CPU performance.<br>
Continue (y/n)?y<br>
iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.9.1.583<br>
<br>
<br>
admin:utils snmp walk 1 public 10.64.74.230 1.3.6.1.2.1.1.2<br>
This command may temporarily impact CPU performance.<br>
Continue (y/n)?y<br>
iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.9.1.583<br>
admin:<br>
<br>
The CCM servers show up in the CUCM list on the CER web page.<br>
<br>
<br>
Thanks<br>
<div><div></div><div class="h5"><br>
On Wed, Jan 6, 2010 at 2:29 PM, Cristobal Priego<br>
<<a href="mailto:cristobalpriego@gmail.com">cristobalpriego@gmail.com</a>> wrote:<br>
> CER gets the phone information from Communications Manager. Go to the CLI on<br>
> the CER server and make sure that you can query the servers. from the server<br>
> itself. you can do a snmpwalk with this OID 1.3.6.1.2.1.1.2<br>
><br>
> on CER go to Phone Tracking > Cisco Unified Communication Managers, then<br>
> scroll to the bottom and click on the hostname/ip of one of your servers and<br>
> then click on Cisco Unifiec Communications Manager List. make sure that you<br>
> see all the servers in your CUCM cluster here<br>
><br>
> Cris<br>
><br>
> 2010/1/6 Erick Bergquist <<a href="mailto:erickbee@gmail.com">erickbee@gmail.com</a>><br>
>><br>
>> Hi,<br>
>><br>
>> Anyone ever see where CER is not seeing phone info on switches, or<br>
>> from CUCM for IP Subnet based ERLs?<br>
>><br>
>> Everything is set up correctly and SNMP is working. CER see's the<br>
>> ports on the switches but not getting any information from them other<br>
>> then the port. SNMP debugs on the switches show snmp request coming in<br>
>> and SNMP info going back to CER server. We have a mix of older and<br>
>> newer switches and the switch discovery is not working on any of them,<br>
>> including new 3750s with current IOS version.<br>
>><br>
>> There is only one phone being discovered through IP Subnet info, which<br>
>> is a SIP Wireless phone. No physical CIsco IP Phones coming back from<br>
>> Call Manager other then that one.<br>
>><br>
>> The CER version is 2.0.3 and CUCM version is 6.1.4.2190-3<br>
>><br>
>> Thanks,<br>
>> Erick<br>
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><br>
><br>
</div></div></blockquote></div><br>