<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Yes, it would be nice for it to have some sort of "non-subscriber" option in the rules.<br><br>Oh yeah, the non-subscriber rule you create would appear after the opening greeting rule since the opening greeting rule is more precise, i.e. forwarded from vm pilot extension.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net<br>Sent: Wednesday, January 6, 2010 3:37:39 PM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] Unity Connection question<br><br>
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="Section1">
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Thanks Lelio,</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">I think I’ll go with that. Too bad
we have to work around such a basic need.</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Bye!</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA">________________________________</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA"> </span></p>
<p class="MsoNormal"><b><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA">Sandy
Lee</span></b></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA">Analyste</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR">Division
des infrastructures</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR">Direction
des technologies de l'information</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);" lang="FR-CA">Université
Laval</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Wingdings; color: black;" lang="FR">(</span><span style="font-size: 10pt; color: black;" lang="FR">
418.656.2131, ext. 4420</span><span style="font-size: 10pt; color: blue;" lang="FR"></span></p>
<p class="MsoNormal"><span style="font-size: 9pt; color: rgb(31, 73, 125);"><a href="mailto:Sandy.Lee@dti.ulaval.ca" target="_blank"><span lang="FR">Courriel</span></a></span><span style="font-size: 8pt; color: rgb(31, 73, 125);" lang="FR"> — </span><span style="font-size: 9pt; color: rgb(31, 73, 125);"><a href="http://www.dti.ulaval.ca/sgc/nous_joindre" target="_blank"><span lang="FR">Nous joindre</span></a></span><span style="font-size: 8pt; color: rgb(31, 73, 125);" lang="FR"> — </span><span style="font-size: 9pt; color: rgb(31, 73, 125);"><a href="http://www.rec.ulaval.ca/lce/securite/confidentialite.htm" target="_blank"><span lang="FR">Avis
relatif à la confidentialité</span></a></span><span style="font-size: 9pt; color: rgb(31, 73, 125);" lang="FR"></span></p>
<p class="MsoNormal" style="margin-bottom: 12pt;"><b><span style="font-size: 9pt; color: maroon;" lang="FR">VEUILLEZ PRENDRE NOTE DE MA NOUVELLE
ADRESSE ÉLECTRONIQUE </span></b><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: navy;" lang="FR">: </span><span style="font-size: 10pt; color: navy;"><a href="mailto:Sandy.Lee@dti.ulaval.ca" target="_blank"><span lang="FR">Sandy.Lee@dti.ulaval.ca</span></a></span><span style="font-size: 10pt; color: navy;" lang="FR"></span></p>
</div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);" lang="FR"> </span></p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal" style="margin-left: 0.5in;"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi [mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Wednesday, January 06, 2010 12:03 PM<br>
<b>To:</b> Sandy Lee<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection question</span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left: 0.5in;"> </p>
<div>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">You could fool around with the
routing rules. That is, in between the "attempt forward" and
"opening greeting" rules, you could put one that says "play you
have no voice mail".<br>
<br>
You will have to be careful, however, because you still want people to get to
the opening greeting when dialing the voice mail pilot from a non-voice mail
subscriber and letting them hear the opening greeting so they can log in. you
can fix this up by including the dialing information in the ruleset.<br>
<br>
This is something we've been looking to replicate since our migration from
Unity to Unity Connection as well. With Unity, we needed internet subscribers
for all numbers you want to reach from the auto-attendant, so we basically
programmed each internet subscriber to point to a similar "no voice mail
greeting".<br>
<br>
This option should work if the options allow for the ability to still allow
people to reach the opening greeting.<br>
<br>
P.S. We change the opening greeting to say "Welcome to the University
voice mail system. Press * to log in" This means you can chose to simply
customize this message, say "You have reached the University voice mail
system. Press * to log in. If you dialed someone's number and are hearing this
message, they have forwarded their phone to voice mail and do not currently
have a voice mail box. Forwarding a phone that does not have voice mail to a
phone that does have voice mail will also reach this message"<br>
<br>
or something like that.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br>
To: cisco-voip@puck.nether.net<br>
Sent: Wednesday, January 6, 2010 11:36:29 AM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] Unity Connection question<br>
<br>
<br>
</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;" lang="FR">Hi
everyone,</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;" lang="FR"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;">We just
migrated to Unity Connection 7.1 and we have an annoying issue.</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;">DN 3001
w/o voicemail and CFA 3003</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;">DN 3003 w
voicemail</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;">When
someone calls 3001, they have the UC opening greeting. With our old voicemail
system, the caller would have “Sorry, the user you are trying to reach doesn’t
have a voicemail box defined in the system, goodbye”.</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;">Anyone
have an idea how I could achieve that? I didn’t find a way to match a
non-existant mailbox for a call handler or a call routing rule. Is there a
global setting for that?</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;"> </span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;">Thanks
and regards.</span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 10pt; color: black;">________________________________</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 10pt; color: black;"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><b><span style="font-size: 10pt; color: black;" lang="FR-CA">Sandy Lee</span></b><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 10pt; color: black;" lang="FR-CA">Analyste</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 10pt; color: black;" lang="FR">Division des infrastructures</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 10pt; color: black;" lang="FR">Direction des technologies de l'information</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 10pt; color: black;" lang="FR-CA">Université Laval</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 10pt; font-family: Wingdings; color: black;" lang="FR">(</span><span style="font-size: 10pt; color: black;" lang="FR"> 418.656.2131, ext. 4420</span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 9pt; color: black;"><a href="mailto:Sandy.Lee@dti.ulaval.ca" target="_blank"><span lang="FR">Courriel</span></a></span><span style="font-size: 8pt; color: black;" lang="FR"> — </span><span style="font-size: 9pt; color: black;"><a href="http://www.dti.ulaval.ca/sgc/nous_joindre" target="_blank"><span lang="FR">Nous
joindre</span></a></span><span style="font-size: 8pt; color: black;" lang="FR"> — </span><span style="font-size: 9pt; color: black;"><a href="http://www.rec.ulaval.ca/lce/securite/confidentialite.htm" target="_blank"><span lang="FR">Avis relatif à la confidentialité</span></a></span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-right: 0in; margin-bottom: 12pt; margin-left: 0.5in;"><b><span style="font-size: 9pt; color: maroon;" lang="FR">VEUILLEZ
PRENDRE NOTE DE MA NOUVELLE ADRESSE ÉLECTRONIQUE </span></b><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: navy;" lang="FR">: </span><span style="font-size: 10pt; color: navy;"><a href="mailto:Sandy.Lee@dti.ulaval.ca" target="_blank"><span lang="FR">Sandy.Lee@dti.ulaval.ca</span></a></span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="color: black;" lang="FR"> </span><span style="color: black;"></span></p>
<p class="MsoNormal" style="margin-left: 0.5in;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
_______________________________________________ cisco-voip mailing list
cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip </span></p>
</div>
</div>
</div></body></html>