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<h3><b><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy'>Please take a look at the steps mentioned in
these two links. I would verify the TFTP address and DHCP settings.<o:p></o:p></span></font></b></h3>
<h3><b><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy'><o:p> </o:p></span></font></b></h3>
<h3><b><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy'>Tom<o:p></o:p></span></font></b></h3>
<h3><b><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy'><o:p> </o:p></span></font></b></h3>
<h3><b><font size=2 color="#336666" face=Arial><span style='font-size:10.0pt;
font-family:Arial'><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21ts.html">http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21ts.html</a><o:p></o:p></span></font></b></h3>
<h3><b><font size=2 color="#336666" face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></b></h3>
<h3><b><font size=2 color="#336666" face=Arial><span style='font-size:10.0pt;
font-family:Arial'>or <o:p></o:p></span></font></b></h3>
<h3><b><font size=2 color="#336666" face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></b></h3>
<h3><b><font size=2 color="#336666" face=Arial><span style='font-size:10.0pt;
font-family:Arial'>http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874bf1.shtml<o:p></o:p></span></font></b></h3>
<h3><b><font size=2 color="#336666" face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></b></h3>
<h3><b><font size=2 color="#336666" face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></b></h3>
<h3><b><font size=2 color="#336666" face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Application Fails to Register and Shows the "Error
DBConfig" Message <o:p></o:p></span></font></b></h3>
<p class=pproblem><a name=wpmkr1044779></a><a name=wp1044754></a><b><font
size=2 color=black face=Arial><span style='font-size:9.5pt;font-family:Arial;
color:black;font-weight:bold'>Problem </span></font></b><font
size=2 color=black face=Arial><span style='font-size:9.5pt;font-family:Arial;
color:black'><img border=0 width=10 height=2 id="_x0000_i1026"
src="cid:image001.gif@01CA8FBD.A7346460">The user reports that
Cisco IP Communicator fails to register and shows the error <em><i><font
face=Arial><span style='font-family:Arial'>Error DBConfig</span></font></i></em>.
<o:p></o:p></span></font></p>
<p class=psolution><a name=wp1044790></a><b><font size=2 color=black
face=Arial><span style='font-size:9.5pt;font-family:Arial;color:black;
font-weight:bold'>Solution </span></font></b><font size=2
color=black face=Arial><span style='font-size:9.5pt;font-family:Arial;
color:black'><img border=0 width=10 height=2 id="_x0000_i1027"
src="cid:image001.gif@01CA8FBD.A7346460">There is no device record for this
Cisco IP Communicator device in Cisco Unified
Communications Manager, or auto-registration is disabled. Try these
solutions: <o:p></o:p></span></font></p>
<p class=pbu1bullet1><a name=wp1044811></a><font size=2 color=black face=Arial><span
style='font-size:9.5pt;font-family:Arial;color:black'>•<img border=0
width=19 height=2 id="_x0000_i1028" src="cid:image002.gif@01CA8FBD.A7346460">Ensure
that device record that you have created matches the device name chosen with
Cisco IP Communicator (<b><span style='font-weight:bold'>right-click
> Preferences > Network </span></b>tab). <o:p></o:p></span></font></p>
<p class=pbu1bullet1><a name=wp1044815></a><font size=2 color=black face=Arial><span
style='font-size:9.5pt;font-family:Arial;color:black'>•<img border=0
width=19 height=2 id="_x0000_i1029" src="cid:image002.gif@01CA8FBD.A7346460">Ensure
that the selected network adapter still exists in the computer (for example,
ensure that a selected wireless card has not been removed). <o:p></o:p></span></font></p>
<p class=pbu1bullet1><a name=wp1044817></a><font size=2 color=black face=Arial><span
style='font-size:9.5pt;font-family:Arial;color:black'>•<img border=0
width=19 height=2 id="_x0000_i1030" src="cid:image002.gif@01CA8FBD.A7346460">Ensure
that Cisco IP Communicator is configured to use the correct TFTP
server setting (<b><span style='font-weight:bold'>right-click >
Preferences > Network </span></b>tab). <o:p></o:p></span></font></p>
<p class=pblblocklabel><a name=wp1044839></a><font size=2 color=black
face=Arial><span style='font-size:9.5pt;font-family:Arial;color:black'>Related
Topics <o:p></o:p></span></font></p>
<p class=pbu1bullet1><a name=wp1049695></a><font size=2 color=black face=Arial><span
style='font-size:9.5pt;font-family:Arial;color:black'>•<img border=0
width=19 height=2 id="_x0000_i1031" src="cid:image002.gif@01CA8FBD.A7346460"><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref36561"
lpos=89><span class=cxrefcolor><font color="#003399"><span style='color:#003399'>About
Specifying a TFTP Server, page 4-6</span></font></span></a> <o:p></o:p></span></font></p>
<p class=pbu1bullet1><a name=wp1044843></a><font size=2 color=black face=Arial><span
style='font-size:9.5pt;font-family:Arial;color:black'>•<img border=0
width=19 height=2 id="_x0000_i1032" src="cid:image002.gif@01CA8FBD.A7346460"><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref58666"
lpos=90><span class=cxrefcolor><font color="#003399"><span style='color:#003399'>About
Selecting a Device Name, page 4-7</span></font></span></a> <o:p></o:p></span></font></p>
<p class=pbu1bullet1><a name=wp1045020></a><font size=2 color=black face=Arial><span
style='font-size:9.5pt;font-family:Arial;color:black'>•<img border=0
width=19 height=2 id="_x0000_i1033" src="cid:image002.gif@01CA8FBD.A7346460"><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21vop.html#wpxref67400"
lpos=91><span class=cxrefcolor><font color="#003399"><span style='color:#003399'>Status
Messages Displayed, page 7-9</span></font></span></a> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Ruben Trujillo<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, January 07, 2010
3:21 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] IP Comm
7.0.2 on Windows 7</span></font><font size=3 face="Times New Roman"><span
style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Hello
All,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>We
have several IP Comm users who have upgraded to Windows 7 and for the most part
they haven’t had any issues. I now have one user who has installed
IP Comm version 7.0.2 and is getting the error “Registration Rejected:
Error DBConfig”. The configuration on IP Comm as well as in
CallManager 7 is correct but this error comes up every time. Have anyone
seen this and if so do you know of a work around?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Ruben Trujillo<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>IT Telecom<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
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