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<title>Incoming Caller ID Lookup from Outlook</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>There is ‘Cisco Call Connector’ for CME that does
this, CUPC has the ‘click-to-call’ outlook bar but I think it is
limited to lookups in LDAP.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Third party, I know there are many (seen it over and over at
trade shows), I believe Citrix, ipCelerate and others have the functionality.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://www.identafone.com/cidpop.html">http://www.identafone.com/cidpop.html</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Mike Wilusz<br>
<b>Sent:</b> Friday, January 08, 2010 7:45 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Incoming Caller ID Lookup from Outlook<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>We’re
in the process of beginning our VoIP deployment, and I’ve been asked by a
couple users about a feature they had used during our trial of Avaya one-X.
Apparently the Avaya one-X communicator would use the inbound caller ID
and lookup the number in the user’s Outlook contacts. If there was
a match it would display that information on the user’s workstation.
I tried this with CUPC and it does not provide this functionality.
Does anyone know if Cisco has some plugin that provides this
functionality? Maybe click-to-call? CUCM 7.1(3) here.<br>
<br>
Mike Wilusz, CCNA<br>
Telecommunications & Networking Supervisor <br>
Price Chopper Supermarkets / The Golub Corporation</span> <o:p></o:p></p>
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