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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>For instance, our trunk group is in a single location, but our
campus has many different address’s (different buildings). Additionally,
we are required by law to give room numbers due to the size of the buildings.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Mark Holloway<br>
<b>Sent:</b> Thursday, January 07, 2010 11:56 PM<br>
<b>To:</b> Richey<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 911 operator gets billing number instead of
DID<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Yeah, I get that part. Just wasn't sure why you would want
unique numbers displayed for a trunk group assigned to a single location. Jason
mentioned call back and I think the carrier should alert the customer up front
how they provision for 911 and if the customer wants unique DID's they can tell
their provider. I do know the carriers have to pay for every DID loaded
in ALI, so cost also plays a factor for the carriers.<o:p></o:p></p>
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<p class=MsoNormal>On Jan 7, 2010, at 10:22 PM, Richey wrote:<o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>If all of your phones are at that address it’s not a
problem. If your phones are spread across multiple remote locations
across town or across the country you need to send the DID so that call can be
tied to an address. </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Richey</span><o:p></o:p></p>
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color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Mark Holloway
[mailto:mh@markholloway.com]<span class=apple-converted-space> </span><br>
<b>Sent:</b><span class=apple-converted-space> </span>Thursday, January
07, 2010 10:56 PM<br>
<b>To:</b><span class=apple-converted-space> </span>Richey<br>
<b>Cc:</b><span class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
911 operator gets billing number instead of DID</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Most carriers use the BTN for 911 if you are trunking. Why
would you need every DID to be uniquely displayed to the PSAP?<o:p></o:p></p>
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<p class=MsoNormal>On Jan 7, 2010, at 8:20 PM, Richey wrote:<o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>If you can’t get Quest to block the BTN and just pass the
DIDs you could pass your 911 traffic to a 3<sup>rd</sup><span
class=apple-converted-space> </span>party E911 provider. </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Richey</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span
class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span
class=apple-converted-space> </span><b>On Behalf Of<span
class=apple-converted-space> </span></b>Eric Pedersen<br>
<b>Sent:</b><span class=apple-converted-space> </span>Thursday, January
07, 2010 8:48 PM<br>
<b>To:</b><span class=apple-converted-space> </span>Rossella
Mariotti-Jones; Jim Reed;<span class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
911 operator gets billing number instead of DID</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I can’t speak for your provider, but here in Calgary
(Canada), by default the provider will only send the BTN to the 911
operators. Providers only create ALI records for the BTN, so if we want
to send our DIDs on 911 calls we will have to submit an ALI record for every
DID.</span><o:p></o:p></p>
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<p class=MsoNormal><a name="_MailEndCompose"></a><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span
class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span
class=apple-converted-space> </span><b>On Behalf Of<span
class=apple-converted-space> </span></b>Rossella Mariotti-Jones<br>
<b>Sent:</b><span class=apple-converted-space> </span>January 7, 2010
11:53<br>
<b>To:</b><span class=apple-converted-space> </span>Jim Reed;<span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
911 operator gets billing number instead of DID</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I have all that set up, and like I said it only happens when we
call 911. At one point it was working to where the 911 operator did see our DID
as you’re explaining below, something must have changed on the Qwest side
or the 911 side; I have the feeling that even if I specified a different number
on the route list detail config the result would be the same because
we’re passing the correct info out.</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'>rossella mariotti-jones | network analyst | chemeketa community
college |<span class=apple-converted-space> </span><a
href="mailto:rossella.mariotti.jones@chemeketa.edu">rossella.mariotti.jones@chemeketa.edu</a><span
class=apple-converted-space> </span>| 503-589-7775</span><o:p></o:p></p>
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<p class=MsoNormal><b><i><span style='font-size:9.0pt;font-family:"Lucida Console";
color:green'>to reduce waste, please consider not printing this email unless
necessary</span></i></b><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Jim Reed
[mailto:jreed@swiftnews.com]<span class=apple-converted-space> </span><br>
<b>Sent:</b><span class=apple-converted-space> </span>Thursday, January
07, 2010 10:45 AM<br>
<b>To:</b><span class=apple-converted-space> </span>Rossella
Mariotti-Jones;<span class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
911 operator gets billing number instead of DID</span><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.5pt;
font-family:"Verdana","sans-serif"'>You said the Magic Word — Qwest!
Qwest will override what you send out. Not sure what version of
Call Manager you’re on but for locations that just want a single caller
ID for that location, we put the number under the Calling Party Transform Mask
in the Route List Detail Configuration section. We have a couple of
locations that want the individual DIDs to go out so we configure that under
External Phone Number Mask on the line appearance on the individual phones.<br>
</span></b><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>--<span
class=apple-converted-space> </span><br>
Jim Reed<br>
Swift Communications, Inc.<br>
970-683-5646 (Direct)<br>
775-772-7666 (Cell)<br>
<br>
</span></b><b><i><span style='font-size:7.0pt;font-family:"Verdana","sans-serif"'>“Somewhere,
something incredible<br>
is waiting to be known.”<br>
</span></i></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif"'> Dr.
Carl Sagan<br>
</span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><br>
<br>
<br>
On 1/7/10 11:02 AM, "Rossella Mariotti-Jones" <<a
href="mailto:rossella.mariotti.jones@chemeketa.edu">rossella.mariotti.jones@chemeketa.edu</a>>
wrote:</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;
font-family:"Verdana","sans-serif"'>Hi all, we are having an issue with our
outgoing calls to 911 to where the operator sees our trunk billing number
instead of our DID number. I can watch the call going out through my mgcp
gateway to Qwest and I see the correct DID under Calling Party Number and if we
call the 911 supervisor or anybody else our DID shows up correctly just not to
911. Has anyone seen this before? Is anyone in my area having the same issue
with the same setup? Scott? ;-)<br>
TIA.<br>
<br>
</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Rossella</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'> <o:p></o:p></p>
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