<div dir="ltr">try turning off windows firewall on the user machine.<br><br><div class="gmail_quote">On Fri, Jan 8, 2010 at 1:20 AM, Thomas LeMay <span dir="ltr"><<a href="mailto:thomaslemay@comcast.net">thomaslemay@comcast.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<h3><b><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Please take a look at the steps mentioned in
these two links. I would verify the TFTP address and DHCP settings.</span></font></b></h3>
<h3><b><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></b></h3>
<h3><b><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Tom</span></font></b></h3>
<h3><b><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></b></h3>
<h3><b><font color="#336666" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21ts.html" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21ts.html</a></span></font></b></h3>
<h3><b><font color="#336666" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></b></h3>
<h3><b><font color="#336666" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">or </span></font></b></h3>
<h3><b><font color="#336666" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></b></h3>
<h3><b><font color="#336666" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"><a href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874bf1.shtml" target="_blank">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874bf1.shtml</a></span></font></b></h3>
<h3><b><font color="#336666" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></b></h3>
<h3><b><font color="#336666" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></b></h3>
<h3><b><font color="#336666" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Application Fails to Register and Shows the "Error
DBConfig" Message </span></font></b></h3>
<p><a name="1260ae159eff3843_wpmkr1044779"></a><a name="1260ae159eff3843_wp1044754"></a><b><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black; font-weight: bold;">Problem </span></font></b><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black;"><img src="cid:image001.gif@01CA8FBD.A7346460" border="0" width="10" height="2">The user reports that
Cisco IP Communicator fails to register and shows the error <i><i><font face="Arial"><span style="font-family: Arial;">Error DBConfig</span></font></i></i>.
</span></font></p>
<p><a name="1260ae159eff3843_wp1044790"></a><b><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black; font-weight: bold;">Solution </span></font></b><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black;"><img src="cid:image001.gif@01CA8FBD.A7346460" border="0" width="10" height="2">There is no device record for this
Cisco IP Communicator device in Cisco Unified
Communications Manager, or auto-registration is disabled. Try these
solutions: </span></font></p>
<p><a name="1260ae159eff3843_wp1044811"></a><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black;">•<img src="cid:image002.gif@01CA8FBD.A7346460" border="0" width="19" height="2">Ensure
that device record that you have created matches the device name chosen with
Cisco IP Communicator (<b><span style="font-weight: bold;">right-click
> Preferences > Network </span></b>tab). </span></font></p>
<p><a name="1260ae159eff3843_wp1044815"></a><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black;">•<img src="cid:image002.gif@01CA8FBD.A7346460" border="0" width="19" height="2">Ensure
that the selected network adapter still exists in the computer (for example,
ensure that a selected wireless card has not been removed). </span></font></p>
<p><a name="1260ae159eff3843_wp1044817"></a><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black;">•<img src="cid:image002.gif@01CA8FBD.A7346460" border="0" width="19" height="2">Ensure
that Cisco IP Communicator is configured to use the correct TFTP
server setting (<b><span style="font-weight: bold;">right-click >
Preferences > Network </span></b>tab). </span></font></p>
<p><a name="1260ae159eff3843_wp1044839"></a><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black;">Related
Topics </span></font></p>
<p><a name="1260ae159eff3843_wp1049695"></a><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black;">•<img src="cid:image002.gif@01CA8FBD.A7346460" border="0" width="19" height="2"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref36561" target="_blank"><span><font color="#003399"><span style="color: rgb(0, 51, 153);">About
Specifying a TFTP Server, page 4-6</span></font></span></a> </span></font></p>
<p><a name="1260ae159eff3843_wp1044843"></a><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black;">•<img src="cid:image002.gif@01CA8FBD.A7346460" border="0" width="19" height="2"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref58666" target="_blank"><span><font color="#003399"><span style="color: rgb(0, 51, 153);">About
Selecting a Device Name, page 4-7</span></font></span></a> </span></font></p>
<p><a name="1260ae159eff3843_wp1045020"></a><font color="black" face="Arial" size="2"><span style="font-size: 9.5pt; font-family: Arial; color: black;">•<img src="cid:image002.gif@01CA8FBD.A7346460" border="0" width="19" height="2"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21vop.html#wpxref67400" target="_blank"><span><font color="#003399"><span style="color: rgb(0, 51, 153);">Status
Messages Displayed, page 7-9</span></font></span></a> </span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<div class="MsoNormal" style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt; font-family: "Times New Roman";">
<hr align="center" width="100%" size="2">
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<p class="MsoNormal"><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight: bold;">On
Behalf Of </span></b>Ruben Trujillo<div class="im"><br>
<b><span style="font-weight: bold;">Sent:</span></b> Thursday, January 07, 2010
3:21 PM<br>
</div><div class="im"><b><span style="font-weight: bold;">To:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
</div><div class="im"><b><span style="font-weight: bold;">Subject:</span></b> [cisco-voip] IP Comm
7.0.2 on Windows 7</div></span></font><font face="Times New Roman" size="3"><span style="font-size: 12pt; font-family: "Times New Roman";"></span></font></p>
</div>
<p class="MsoNormal"><font face="Calibri" size="2"><span style="font-size: 11pt;"> </span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span style="font-size: 11pt;">Hello
All,</span></font></p><div><div></div><div class="h5">
<p class="MsoNormal"><font face="Calibri" size="2"><span style="font-size: 11pt;"> </span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span style="font-size: 11pt;">We
have several IP Comm users who have upgraded to Windows 7 and for the most part
they haven’t had any issues. I now have one user who has installed
IP Comm version 7.0.2 and is getting the error “Registration Rejected:
Error DBConfig”. The configuration on IP Comm as well as in
CallManager 7 is correct but this error comes up every time. Have anyone
seen this and if so do you know of a work around?</span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span style="font-size: 11pt;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Thanks,</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Ruben Trujillo</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">IT Telecom</span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span style="font-size: 11pt;"> </span></font></p>
</div></div></div>
</div>
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<br></blockquote></div><br></div>