<div>HI, unfortunally, the command "show hardware" don't give me the serial number</div>
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<div>Here the output of that command:</div>
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<div>HW Platform : 7816I3<br>Processors : 1<br>Type : Intel(R) Celeron(R) D CPU 3.20GHz<br>CPU Speed : 3200<br>Memory : 3072 MBytes<br>Object ID : 1.3.6.1.4.1.9.1.898<br>
OS Version : UCOS 3.0.0.0-42<br>RAID Details : RAID not configured<br></div>
<div>Any other idea?</div>
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<div>Thank you for your answer.</div>
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<div>Regards</div>
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<div>Alessandro<br><br></div>
<div class="gmail_quote">2010/1/8 Abebe Amare <span dir="ltr"><<a href="mailto:abucho@gmail.com">abucho@gmail.com</a>></span><br>
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<div dir="ltr">show hardware on the CUCM ssh console.
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<div class="gmail_quote">On Fri, Jan 8, 2010 at 5:01 PM, John Huston <span dir="ltr"><<a href="mailto:fentonguy2003@yahoo.com" target="_blank">fentonguy2003@yahoo.com</a>></span> wrote:<br>
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<div>Don't they usually use your MAC address? Also, you should be able to call the Cisco Account Team and they MAY help you. Cisco's customer support has fallen off so bad that it will be difficult to do anything without them. </div>
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<div>Good Luck. <br><br>--- On <b>Fri, 1/8/10, Alessandro Bertacco <i><<a href="mailto:alessandro.bertacco@gmail.com" target="_blank">alessandro.bertacco@gmail.com</a>></i></b> wrote:<br></div>
<blockquote style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><br>From: Alessandro Bertacco <<a href="mailto:alessandro.bertacco@gmail.com" target="_blank">alessandro.bertacco@gmail.com</a>><br>
Subject: [cisco-voip] How to Find CUCM 6.x Serial Number<br>To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Date: Friday, January 8, 2010, 7:48 AM
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<div>Hi Guys, I've a Customer with a cluster of CUCM 6.1, that need to buy and activate a smartnet on it.</div>
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<div>The problem is that Customer has lost orignal installation CD, and for buy smartnet contract Cisco ask me for a Serial number!</div>
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<div>Do you know if there is a possibility to extract that information from Cisco Unified Communication Manager Shell or Web Admin?</div>
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<div>Thank you for your help.</div>
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<div>Best Regards<br clear="all"><br>-- <br>Alessandro Bertacco <br><a href="http://us.mc800.mail.yahoo.com/mc/compose?to=alessandro.bertacco@gmail.com" rel="nofollow" target="_blank">alessandro.bertacco@gmail.com</a> <br>
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<br>-- <br>Alessandro Bertacco <br><a href="mailto:alessandro.bertacco@gmail.com">alessandro.bertacco@gmail.com</a> <br>Telefono: 0125 55 30 898 <br>Cellulare: +39 347 57 40 900 <br>Fax: 0125 55 45 192<br>