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<TITLE>Incoming Caller ID Lookup from Outlook</TITLE>
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<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>We’re in the process of beginning our VoIP deployment, and I’ve been asked by a couple users about a feature they had used during our trial of Avaya one-X. Apparently the Avaya one-X communicator would use the inbound caller ID and lookup the number in the user’s Outlook contacts. If there was a match it would display that information on the user’s workstation. I tried this with CUPC and it does not provide this functionality. Does anyone know if Cisco has some plugin that provides this functionality? Maybe click-to-call? CUCM 7.1(3) here.<BR>
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Mike Wilusz, CCNA<BR>
Telecommunications & Networking Supervisor <BR>
Price Chopper Supermarkets / The Golub Corporation</SPAN></FONT>
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