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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>That did the trick! Thanks for the info, its much appreciated.
Btw, if the user wanted to keep Windows Firewall on, what ports would he need
to open to have IP Comm work?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ruben Trujillo<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IT Telecom<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Abebe Amare
[mailto:abucho@gmail.com] <br>
<b>Sent:</b> Thursday, January 07, 2010 10:45 PM<br>
<b>To:</b> thomaslemay@comcast.net<br>
<b>Cc:</b> Ruben Trujillo; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] IP Comm 7.0.2 on Windows 7<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>try turning off windows
firewall on the user machine.<o:p></o:p></p>
<div>
<p class=MsoNormal>On Fri, Jan 8, 2010 at 1:20 AM, Thomas LeMay <<a
href="mailto:thomaslemay@comcast.net">thomaslemay@comcast.net</a>> wrote:<o:p></o:p></p>
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<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Please
take a look at the steps mentioned in these two links. I would verify the
TFTP address and DHCP settings.</span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'> </span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Tom</span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'> </span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#336666'><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21ts.html"
target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21ts.html</a></span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#336666'> </span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#336666'>or
</span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#336666'> </span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#336666'><a
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874bf1.shtml"
target="_blank">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874bf1.shtml</a></span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#336666'> </span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#336666'> </span><o:p></o:p></h3>
<h3><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#336666'>Application
Fails to Register and Shows the "Error DBConfig" Message </span><o:p></o:p></h3>
<p><a name="1260ae159eff3843_wpmkr1044779"></a><a
name="1260ae159eff3843_wp1044754"></a><b><span style='font-size:9.5pt;
font-family:"Arial","sans-serif";color:black'>Problem </span></b><span
style='font-size:9.5pt;font-family:"Arial","sans-serif";color:black'><img
border=0 width=10 height=2 id="_x0000_i1025"
src="cid:image001.gif@01CA9047.3BA3D1B0">The user reports that
Cisco IP Communicator fails to register and shows the error <i>Error
DBConfig</i>. </span><o:p></o:p></p>
<p><a name="1260ae159eff3843_wp1044790"></a><b><span style='font-size:9.5pt;
font-family:"Arial","sans-serif";color:black'>Solution </span></b><span
style='font-size:9.5pt;font-family:"Arial","sans-serif";color:black'><img
border=0 width=10 height=2 id="_x0000_i1026"
src="cid:image001.gif@01CA9047.3BA3D1B0">There is no device record for this
Cisco IP Communicator device in Cisco Unified
Communications Manager, or auto-registration is disabled. Try these
solutions: </span><o:p></o:p></p>
<p><a name="1260ae159eff3843_wp1044811"></a><span style='font-size:9.5pt;
font-family:"Arial","sans-serif";color:black'>•<img border=0 width=19 height=2
id="_x0000_i1027" src="cid:image002.gif@01CA9047.3BA3D1B0">Ensure that device
record that you have created matches the device name chosen with
Cisco IP Communicator (<b>right-click > Preferences > Network </b>tab).
</span><o:p></o:p></p>
<p><a name="1260ae159eff3843_wp1044815"></a><span style='font-size:9.5pt;
font-family:"Arial","sans-serif";color:black'>•<img border=0 width=19 height=2
id="_x0000_i1028" src="cid:image002.gif@01CA9047.3BA3D1B0">Ensure that the
selected network adapter still exists in the computer (for example, ensure that
a selected wireless card has not been removed). </span><o:p></o:p></p>
<p><a name="1260ae159eff3843_wp1044817"></a><span style='font-size:9.5pt;
font-family:"Arial","sans-serif";color:black'>•<img border=0 width=19 height=2
id="_x0000_i1029" src="cid:image002.gif@01CA9047.3BA3D1B0">Ensure that
Cisco IP Communicator is configured to use the correct TFTP server
setting (<b>right-click > Preferences > Network </b>tab). </span><o:p></o:p></p>
<p><a name="1260ae159eff3843_wp1044839"></a><span style='font-size:9.5pt;
font-family:"Arial","sans-serif";color:black'>Related Topics </span><o:p></o:p></p>
<p><a name="1260ae159eff3843_wp1049695"></a><span style='font-size:9.5pt;
font-family:"Arial","sans-serif";color:black'>•<img border=0 width=19 height=2
id="_x0000_i1030" src="cid:image002.gif@01CA9047.3BA3D1B0"><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref36561"
target="_blank"><span style='color:#003399'>About Specifying a TFTP Server,
page 4-6</span></a> </span><o:p></o:p></p>
<p><a name="1260ae159eff3843_wp1044843"></a><span style='font-size:9.5pt;
font-family:"Arial","sans-serif";color:black'>•<img border=0 width=19 height=2
id="_x0000_i1031" src="cid:image002.gif@01CA9047.3BA3D1B0"><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref58666"
target="_blank"><span style='color:#003399'>About Selecting a Device Name,
page 4-7</span></a> </span><o:p></o:p></p>
<p><a name="1260ae159eff3843_wp1045020"></a><span style='font-size:9.5pt;
font-family:"Arial","sans-serif";color:black'>•<img border=0 width=19 height=2
id="_x0000_i1032" src="cid:image002.gif@01CA9047.3BA3D1B0"><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21vop.html#wpxref67400"
target="_blank"><span style='color:#003399'>Status Messages Displayed,
page 7-9</span></a> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'> </span><o:p></o:p></p>
<div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Ruben Trujillo<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>
<b>Sent:</b> Thursday, January 07, 2010 3:21 PM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>To:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Subject:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> [cisco-voip] IP
Comm 7.0.2 on Windows 7<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Hello All,</span><o:p></o:p></p>
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<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>We have several IP
Comm users who have upgraded to Windows 7 and for the most part they haven’t
had any issues. I now have one user who has installed IP Comm version
7.0.2 and is getting the error “Registration Rejected: Error DBConfig”.
The configuration on IP Comm as well as in CallManager 7 is correct but this
error comes up every time. Have anyone seen this and if so do you know of
a work around?</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks,</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ruben Trujillo</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>IT Telecom</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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