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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I get the concepts, and I like the way it works, we just get a
lot of MAC’s for switch ports, and don’t want to add another step
for a low level technician to do (nor would I really want them in CER).<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Scott Voll
[mailto:svoll.voip@gmail.com] <br>
<b>Sent:</b> Friday, January 08, 2010 10:15 AM<br>
<b>To:</b> Fuermann, Jason<br>
<b>Cc:</b> Jeff Garvas; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 911 operator gets billing number instead of
DID<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>it's pretty easy once you get the concepts.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>each switch port is put in a ERL. That ERL is assigned
a ELIN. the ELIN is then updated to your PS ALI DB provider. then
when ever the phone is plugged into that switch port it uses the correct ELIN
that has the correct location for the PSAP.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>Scott<o:p></o:p></p>
<div>
<p class=MsoNormal>On Fri, Jan 8, 2010 at 8:00 AM, Fuermann, Jason <<a
href="mailto:JBF005@shsu.edu">JBF005@shsu.edu</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Our environment is very dynamic, and we
couldn’t find a way to automate updating switch ports in CER. We can,
however, update the ALI for stations automatically (as long as we know about
the move) so it’s what we are currently doing. Of course, we have to be
very strict on our “you can’t move it yourself” policy.
We’d like to deploy CER, just need to figure out the automation thing.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:jgarvas@gmail.com" target="_blank">jgarvas@gmail.com</a> [mailto:<a
href="mailto:jgarvas@gmail.com" target="_blank">jgarvas@gmail.com</a>] <b>On
Behalf Of </b>Jeff Garvas<br>
<b>Sent:</b> Friday, January 08, 2010 9:10 AM<br>
<b>To:</b> Fuermann, Jason<br>
<b>Cc:</b> Mark Holloway; Richey; <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a></span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><br>
<b>Subject:</b> Re: [cisco-voip] 911 operator gets billing number instead of
DID<o:p></o:p></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Wouldn't
this requirement justify Emergency Responder or can it be satisfied simply by
sending per-station CID?<o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On
Fri, Jan 8, 2010 at 9:47 AM, Fuermann, Jason <<a
href="mailto:JBF005@shsu.edu" target="_blank">JBF005@shsu.edu</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>For instance, our trunk group is in a
single location, but our campus has many different address’s (different
buildings). Additionally, we are required by law to give room numbers due to
the size of the buildings.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Mark Holloway<br>
<b>Sent:</b> Thursday, January 07, 2010 11:56 PM</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt'><br>
<b>To:</b> Richey<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 911 operator gets billing number instead of
DID</span><o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Yeah,
I get that part. Just wasn't sure why you would want unique numbers displayed
for a trunk group assigned to a single location. Jason mentioned call back and
I think the carrier should alert the customer up front how they provision for
911 and if the customer wants unique DID's they can tell their provider.
I do know the carriers have to pay for every DID loaded in ALI, so cost
also plays a factor for the carriers.<o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On
Jan 7, 2010, at 10:22 PM, Richey wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'> <o:p></o:p></p>
<div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>If all of your phones are at that
address it’s not a problem. If your phones are spread across
multiple remote locations across town or across the country you need to send
the DID so that call can be tied to an address. </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Richey</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> Mark
Holloway [mailto:<a href="mailto:mh@markholloway.com" target="_blank">mh@markholloway.com</a>] <br>
<b>Sent:</b> Thursday, January 07, 2010 10:56 PM<br>
<b>To:</b> Richey<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 911 operator gets billing number instead
of DID</span><o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Most
carriers use the BTN for 911 if you are trunking. Why would you need every DID
to be uniquely displayed to the PSAP?<o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On
Jan 7, 2010, at 8:20 PM, Richey wrote:<o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><o:p> </o:p></p>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>If you can’t get Quest to block
the BTN and just pass the DIDs you could pass your 911 traffic to a 3<sup>rd</sup> party
E911 provider. </span><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Richey</span><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
</div>
</div>
<div>
<div style='border:none;border-top:solid windowtext 3.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Eric Pedersen<br>
<b>Sent:</b> Thursday, January 07, 2010 8:48 PM<br>
<b>To:</b> Rossella Mariotti-Jones; Jim Reed; <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 911 operator gets billing number instead
of DID</span><o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>I can’t speak for your provider,
but here in Calgary (Canada), by default the provider will only send the BTN to
the 911 operators. Providers only create ALI records for the BTN, so if
we want to send our DIDs on 911 calls we will have to submit an ALI record for
every DID.</span><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
name="1260eaff21cfc0af_1260e68006a626ae__MailE"></a><span style='font-size:
11.0pt;color:#1F497D'> </span><o:p></o:p></p>
</div>
</div>
<div>
<div style='border:none;border-top:solid windowtext 3.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Rossella Mariotti-Jones<br>
<b>Sent:</b> January 7, 2010 11:53<br>
<b>To:</b> Jim Reed; <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 911 operator gets billing number instead
of DID</span><o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>I have all that set up, and like I said
it only happens when we call 911. At one point it was working to where the 911
operator did see our DID as you’re explaining below, something must have
changed on the Qwest side or the 911 side; I have the feeling that even if I
specified a different number on the route list detail config the result would
be the same because we’re passing the correct info out.</span><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.5pt;color:#1F497D'>rossella mariotti-jones | network
analyst | chemeketa community college | <a
href="mailto:rossella.mariotti.jones@chemeketa.edu" target="_blank">rossella.mariotti.jones@chemeketa.edu</a> |
503-589-7775</span><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><i><span
style='font-size:9.0pt;font-family:"Lucida Console";color:green'>to reduce waste,
please consider not printing this email unless necessary</span></i></b><o:p></o:p></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
</div>
</div>
<div>
<div style='border:none;border-top:solid windowtext 3.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> Jim
Reed [mailto:<a href="mailto:jreed@swiftnews.com" target="_blank">jreed@swiftnews.com</a>] <br>
<b>Sent:</b> Thursday, January 07, 2010 10:45 AM<br>
<b>To:</b> Rossella Mariotti-Jones; <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 911 operator gets billing number instead
of DID</span><o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><span
style='font-size:10.5pt'>You said the Magic Word — Qwest! Qwest
will override what you send out. Not sure what version of Call Manager
you’re on but for locations that just want a single caller ID for that
location, we put the number under the Calling Party Transform Mask in the Route
List Detail Configuration section. We have a couple of locations that
want the individual DIDs to go out so we configure that under External Phone
Number Mask on the line appearance on the individual phones.<br>
</span></b><b><span style='font-size:7.5pt'>-- <br>
Jim Reed<br>
Swift Communications, Inc.<br>
970-683-5646 (Direct)<br>
775-772-7666 (Cell)<br>
<br>
</span></b><b><i><span style='font-size:7.0pt'>“Somewhere, something
incredible<br>
is waiting to be known.”<br>
</span></i></b><b><span style='font-size:7.0pt'> Dr.
Carl Sagan<br>
</span></b><span style='font-size:9.0pt'><br>
<br>
<br>
On 1/7/10 11:02 AM, "Rossella Mariotti-Jones" <<a
href="mailto:rossella.mariotti.jones@chemeketa.edu" target="_blank">rossella.mariotti.jones@chemeketa.edu</a>>
wrote:</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span
style='font-size:9.0pt'>Hi all, we are having an issue with our outgoing calls
to 911 to where the operator sees our trunk billing number instead of our DID
number. I can watch the call going out through my mgcp gateway to Qwest and I
see the correct DID under Calling Party Number and if we call the 911
supervisor or anybody else our DID shows up correctly just not to 911. Has
anyone seen this before? Is anyone in my area having the same issue with the
same setup? Scott? ;-)<br>
TIA.<br>
<br>
</span><span style='font-size:10.0pt'>Rossella</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:13.5pt'>_______________________________________________<br>
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</div>
</div>
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