Ok thank to all Guys.<br><br>I've found a S/N on the front of the Cisco MCS server. I think that is a HW S/N not a Software S/N, but i will try to buy a Smartnet using that number.<br><br>Tell me "Good Luck"<br>
<br>Thank you all.<br><br>Alessandro<br><br><div class="gmail_quote">2010/1/8 Jason Shearer <span dir="ltr"><<a href="mailto:jshearer@amedisys.com">jshearer@amedisys.com</a>></span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Serial number is on the chassis of the server. Some versions of hardware/software don’t support reporting of the SN via the ‘show hardware’ command. If
you don’t have physical access to the server you may be able to work with your reseller or account team to find the original SO which would list the serial number.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">The only thing the MAC is used for is node and DLU licensing. This only applies to the publisher.</span></p>
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<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Jason</span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Alessandro Bertacco<br>
<b>Sent:</b> Friday, January 08, 2010 7:48 AM<div class="im"><br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] How to Find CUCM 6.x Serial Number</div></span></p>
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<p class="MsoNormal">Hi Guys, I've a Customer with a cluster of CUCM 6.1, that need to buy and activate a smartnet on it.</p>
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<p class="MsoNormal">The problem is that Customer has lost orignal installation CD, and for buy smartnet contract Cisco ask me for a Serial number!</p>
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<p class="MsoNormal">Do you know if there is a possibility to extract that information from Cisco Unified Communication Manager Shell or Web Admin?</p>
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<p class="MsoNormal">Thank you for your help.</p>
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<p class="MsoNormal">Best Regards<br clear="all">
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-- <br>
Alessandro Bertacco <br>
<a href="mailto:alessandro.bertacco@gmail.com" target="_blank">alessandro.bertacco@gmail.com</a>
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</blockquote></div><br><br clear="all"><br>-- <br>Alessandro Bertacco <br><a href="mailto:alessandro.bertacco@gmail.com">alessandro.bertacco@gmail.com</a> <br>Telefono: 0125 55 30 898 <br>Cellulare: +39 347 57 40 900 <br>
Fax: 0125 55 45 192<br>