If there isn't a canned report you'll have to develop a custom one.<br><br><div class="gmail_quote">On Sun, Jan 10, 2010 at 9:02 AM, hady salah ashour <span dir="ltr"><<a href="mailto:eng_hady1@yahoo.com">eng_hady1@yahoo.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><table cellspacing="0" cellpadding="0" border="0"><tbody><tr><td valign="top" style="font:inherit"><div>Hi All,</div>
<div> </div>
<div>I have CRS Ver 7.0 and CUCM V 7.1 </div>
<div> </div>
<div>How can i get the a detailed report for the abandon calls include this information:</div>
<div>The calling number (PSTN Caller ID) .</div>
<div> </div>
<div>Thanks,</div>
<div>Hady</div>
<div> </div>
<div> </div></td></tr></tbody></table><br>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Tanner Ezell<br>