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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>FYI the issue was as follows:<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>BUG CSCtc32553<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Workaround:<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Run the following from CLI<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>run cuc dbquery unitymbxdb1
execute procedure csp_MailboxesRefreshSize()<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lewis, Chris<br>
<b>Sent:</b> 13 January 2010 20:43<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Unity Connection Mailbox Information<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Anyone seen an issue where a mailbox shows a negative number
of bytes in the mailbox information section?&nbsp; This is causing the mailbox
to say its full when its in fact empty<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>UC version 7.1<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Chris<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<pre><o:p>&nbsp;</o:p></pre><pre>The information contained in this message and its attachments <o:p></o:p></pre><pre>is intended only for the private and confidential use of the <o:p></o:p></pre><pre>intended recipient(s).&nbsp; If you are not the intended recipient <o:p></o:p></pre><pre>(or have received this e-mail in error) please notify the <o:p></o:p></pre><pre>sender immediately and destroy this e-mail. Any unauthorized <o:p></o:p></pre><pre>copying, disclosure or distribution of the material in this e-<o:p></o:p></pre><pre>mail is strictly prohibited.<o:p></o:p></pre></div>


<p><pre>
The information contained in this message and its attachments 
is intended only for the private and confidential use of the 
intended recipient(s).  If you are not the intended recipient 
(or have received this e-mail in error) please notify the 
sender immediately and destroy this e-mail. Any unauthorized 
copying, disclosure or distribution of the material in this e-
mail is strictly prohibited.
</pre></p>
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