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<DIV dir=ltr align=left><SPAN class=788270016-15012010><FONT face=Arial
color=#0000ff size=2>I really don't know what TAC would think of this, but using
the AXL SQL toolkit that comes with UCM 7.X this works:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=788270016-15012010><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=788270016-15012010><FONT face=Arial
color=#0000ff size=2><sql query="select description, alertingname,
alertingnameascii, dnorpattern from numplan where dnorpattern like '%5512%'
"/></FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=788270016-15012010>That
gets me back my name and extension.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=788270016-15012010></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=788270016-15012010>I
don't know enough about programming to do more than slightly modify
the example XML and batch file to get what I want.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=788270016-15012010>A real
programmer should be able to do what Cisco is intending with that AXL SQL
toolkit </SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=788270016-15012010>and
actually embed the SQL into an application of some sort.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=788270016-15012010></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=788270016-15012010>I'd
guess the usual caveats apply about too many SQL queries causing performance
issues, etc, with UCM.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2>Tim Reimers</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Systems Analyst II</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Information Technology
Services</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>City of Asheville</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>70 Court Plaza</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Asheville, NC 28801</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>phone - 828-259-5512</FONT></DIV>
<DIV align=left><FONT face=Arial size=2><A
href="mailto:timreimers@ashevillenc.gov">treimers@ashevillenc.gov</A></FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Eric
Pedersen<BR><B>Sent:</B> Thursday, January 14, 2010 7:44 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] querying AD or CM
user information in CCX<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN lang=EN-CA>We are using CCX for our internal helpdesk
and most of the people that call have user accounts in CM. Is there a way
in CCX to fetch user information based on the ANI? It’s CM 7.1 so I can’t
do a SQL query. Am I missing something obvious?<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-CA><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-CA> We are AD integrated so I could do an
LDAP query but it looks like I would need some custom Java code for
that.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-CA><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-CA>It’s CCX 7.0 and CM
7.1.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-CA><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
lang=EN-CA><o:p> </o:p></SPAN></P></DIV></BODY></HTML>