<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>I have seen some combinations of authentications methods (clear text vs. SSL) cause problems with IMAP authentication to Unity Connection. I would try with another client (OE, Thunderbird, etc) and try to duplicate the problem. Then, try change to/from clear text vs SSL authentication on the client. The last thing you can try is changing to/from clear text vs SSL authentication on the LDAP directory authentication configuration (although this will require a restart of the directory authentication service on Connection) and possibly a restart of the IMAP service.<br><br>I remember having problems with IMAP authentication that resulted in a few bugs being opened.<br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Hasan Khan" <hasan_asghar@yahoo.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca>, "cisco voip" <cisco-voip@puck.nether.net><br>Sent: Sunday, January 24, 2010 11:33:14 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Unity Connection with AD integration<br><br>Yes, we are using remember the password. So, when the user changes his password he was challanged to change his password as soon as he opens his outlook. But when he types the new password, it doesn't work. <br><br>--- On Sun, 1/24/10, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:<br><br>> From: Lelio Fulgenzi <lelio@uoguelph.ca><br>> Subject: Re: [cisco-voip] Unity Connection with AD integration<br>> To: hakhan@tricolour.queensu.ca<br>> Cc: "cisco voip" <cisco-voip@puck.nether.net><br>> Date: Sunday, January 24, 2010, 10:55 PM<br>> #yiv1677544990 p<br>> {margin:0;}Hasan,<br>> <br>> <br>> <br>> Are you using "remember my password" in Outlook?<br>> If so, it's caching<br>> the previous password. If you change your password in AD,<br>> then you have<br>> to at least update the password once in Outlook.<br>> <br>> <br>> <br>> That's my guess.<br>> <br>> ---<br>> Lelio Fulgenzi, B.A.<br>> Senior Analyst (CCS) * University of Guelph * Guelph,<br>> Ontario N1G 2W1<br>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>> "Bad grammar makes me [sic]" - Tshirt<br>> <br>> <br>> ----- Original Message -----<br>> From: "Hasan Khan"<br>> <hasan_asghar@yahoo.com><br>> To: "cisco voip"<br>> <cisco-voip@puck.nether.net><br>> Sent: Sunday, January 24, 2010 6:44:10 AM GMT -05:00<br>> US/Canada Eastern<br>> Subject: [cisco-voip] Unity Connection with AD integration<br>> <br>> Hello,<br>> <br>> We are integrating UC with AD. We are seeing a very strange<br>> problem. The issue is that whenever a user change his<br>> password at the AD, the IMAP account in outlook always<br>> complains. But if the same user logins via PCA, he never has<br>> an issue with the password.<br>> If we reimport the user, the new password works at IMAP. <br>> <br>> Any idea, why changing password is causing IMAP to fail in<br>> authenticating with the AD.<br>> <br>> We have 24 hours sync time and IMAP client is pointing to<br>> UC for import and export the voice mail.<br>> <br>> Thanks,<br>> Hasan<br>> <br>> <br>> <br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>> <br>> -----Inline Attachment Follows-----<br>> <br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>> <br><br><br><br></div></body></html>