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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>I’ve always been told the rule of thumb for saving money is more than 12 POTS lines get a PRI. Unless they have some reason to need all those analog lines or contract issues I’d investigate that for your own sanity. As for how all the numbers work you may need to check with the carrier if you stay POTS, they could have rollover trunks setup or other such things.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Also I think DID lines require an FXS/DID card. They aren’t like regular POTS. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='color:black'>Matthew Loraditch</span></b><span style='color:black'><br>1965 Greenspring Drive<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com"><span style='color:black'>www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a> for fast assistance!</span><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Kim, Hyoun S<br><b>Sent:</b> Wednesday, January 27, 2010 3:55 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Need Help on CME Installation<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Some of you may remember me. My employer has put me in charge of installing Cisco VoIP solutions for various offices around the state. I’ve installed 4 of them so far, roughly with 40-50 users at each office. I’ve been getting real comfortable with installing them but all those offices utilized a PRI. So configuration of the system was fairly simple and if all was set up correctly, you could just unplug the PRI from the old phone system and plug it into the Cisco router and everything works just fine.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>For my next office, things are somewhat different and I’m not sure how to approach it. I was told that the next office does not have a PRI. I’m not 100% fluent in telephony, but their current Nortel system utilizes 13 POTS lines, 1 BRI, and 4 trunk groups. There are 15 DID numbers each trunk group for a total of 60 DID numbers.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>For the new router, (which is a C2821), I went ahead and requested 4 VIC2-4FXO cards. Are these the right cards to get? I didn’t get the BRI card because I’m going to see if the phone company can convert the BRI to POTS lines to save some money. So that should give me a total of 15 POTS lines to plug into my router. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The DID numbers span from 9421 through 9480. However, on the information sheet, there are other numbers as well (which I’m assuming are the actual POTS lines’ numbers). These numbers are all over the place, such as 1101, 1103, 1119, 2562, 4400, etc. When I dial them, they are picked up by the Nortel automated system as if I were dialing the direct line specified in the DID number range. So my question is, when I program the CME/CUE, do I just configure ephone-dn according to the DID numbers and leave out those other numbers? I’m just wondering if the Telco forwards all these “other numbers” to that DID’s “direct line”. I know for the Autoattendent, you just use 1 number.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is this the right way I should be going about this?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks for any help and sorry for the long e-mail.<o:p></o:p></p><p class=MsoNormal align=right style='text-align:right'><span style='color:#717074'><o:p> </o:p></span></p><p class=MsoNormal align=right style='text-align:right'><span style='color:#717074'><img border=0 width=132 height=32 id="Picture_x0020_1" src="cid:image001.jpg@01CA9F69.DFAA68B0" alt="2C_CharLogo_Tag_CMYK"><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='color:#717074'><hr size=4 width="100%" noshade style='color:#7FA2B8' align=center></span></div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'> •</span></b><b><span style='font-family:"Verdana","sans-serif";color:#717074'> </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Network Administrator I – East Division</span><span style='font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>640 Broadmor Blvd</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite 80</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Murfreesboro, TN 37129</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right'><span style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'> 615.217.6245</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>859.312.6941</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>•</span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span style='font-family:"Verdana","sans-serif";color:#717074'> </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>615.217.6255</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'><a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><pre><o:p> </o:p></pre><pre>E-MAIL CONFIDENTIALITY NOTICE: <o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre><o:p> </o:p></pre><pre>The contents of this e-mail message and <o:p></o:p></pre><pre>any attachments are intended solely for the <o:p></o:p></pre><pre>addressee(s) and may contain confidential <o:p></o:p></pre><pre>and/or legally privileged information. 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