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check calling search spaces, <BR> <BR>
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Date: Wed, 27 Jan 2010 16:03:06 -0800<BR>From: smgustafson@gmail.com<BR>To: Hyoun.Kim@chartercom.com<BR>CC: cisco-voip@puck.nether.net<BR>Subject: Re: [cisco-voip] Cisco IP Communicator Issue<BR><BR>make sure that your VPN knows about the phone subnet so that rtp knows how to get to the office phone.<BR><BR>
<DIV class=ecxgmail_quote>On Wed, Jan 27, 2010 at 3:07 PM, Kim, Hyoun S <SPAN dir=ltr><<A>Hyoun.Kim@chartercom.com</A>></SPAN> wrote:<BR>
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<P class=ecxMsoNormal>We have a Cisco CME/CUE setup in our office and I’m trying to work on a solution for those people who are on the road, but still need access to their local office phone.</P>
<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>I installed the Cisco IP Communicator and used the corporate VPN to allow connections back to our office. On the CME, I created a new ephone and associated with the same ephone-dn that the user’s physical phone resides on.</P>
<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>I tested the following scenarios using the IP Communicator:</P>
<SPAN>1.<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN>Placed a call from an external phone (like a cell phone) to the DN. The phone rang & the call was connected normally.<BR>
<SPAN>2.<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN>Placed a call to an external phone from the IP Communicator. The call was connected normally.<BR>
<SPAN>3.<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN>Placed a call to another number internal to the CME. Incoming audio (recipient could be heard), but outgoing audio (me speaking) did not work.<BR>
<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>Is there a reason why I have problems with bullet #3? The only thing I could think of is the fact that the actual physical Cisco phones are on their own private network, separate from the corporate network. But even then, I could make/receive calls from outside phones.</P>
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<P class=ecxMsoNormal><B><SPAN style="FONT-SIZE: 10pt; COLOR: #717074">Hyoun Kim</SPAN></B><B><SPAN style="FONT-SIZE: 10pt; COLOR: #7fa2b8"> •</SPAN></B><B><SPAN style="COLOR: #717074"> </SPAN></B><SPAN style="FONT-SIZE: 8pt; COLOR: #717074">Network Administrator I – East Division</SPAN><SPAN style="COLOR: #717074"></SPAN></P>
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<P class=ecxMsoNormal style="TEXT-ALIGN: right" align=right><SPAN style="FONT-SIZE: 10pt; COLOR: #717074; FONT-FAMILY: 'Wingdings 2'">'</SPAN><SPAN style="FONT-SIZE: 8pt; COLOR: #717074"> 615.217.6245</SPAN><SPAN style="FONT-SIZE: 10pt; COLOR: #717074"> </SPAN><B><SPAN style="COLOR: #7fa2b8">• </SPAN></B><SPAN style="FONT-SIZE: 10pt; COLOR: #717074; FONT-FAMILY: 'Wingdings 2'">'</SPAN><SPAN style="FONT-SIZE: 10pt; COLOR: #717074"> </SPAN><SPAN style="FONT-SIZE: 8pt; COLOR: #717074">859.312.6941</SPAN><SPAN style="FONT-SIZE: 10pt; COLOR: #7fa2b8"> </SPAN><B><SPAN style="COLOR: #7fa2b8">•</SPAN></B><SPAN style="FONT-SIZE: 10pt; COLOR: #717074"> </SPAN><SPAN style="FONT-SIZE: 10pt; COLOR: #717074; FONT-FAMILY: 'Wingdings 2'">7</SPAN><SPAN style="COLOR: #717074"> </SPAN><SPAN style="FONT-SIZE: 8pt; COLOR: #717074">615.217.6255</SPAN><SPAN style="FONT-SIZE: 10pt; COLOR: #717074"> </SPAN><B><SPAN style="COLOR: #7fa2b8">• </SPAN></B><SPAN style="FONT-SIZE: 10pt; COLOR: #717074; FONT-FAMILY: Wingdings">*</SPAN><SPAN style="FONT-SIZE: 10pt; COLOR: #717074"> </SPAN><SPAN style="FONT-SIZE: 8pt; COLOR: #717074"><A><SPAN style="COLOR: blue">Hyoun.Kim@chartercom.com</SPAN></A></SPAN><SPAN style="FONT-SIZE: 10pt; COLOR: #717074"></SPAN></P>
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