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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Type/plan didn’t seem to fix, however </span><span
style='color:#1F497D'>isdn bchan-number-order ascending is working, but I also
shut/no shut pri at same time. I could always get calls in, and they initially worked
outbound, then stopped. Wondering if dirty d channel, etc.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Maybe it’s not a full PRI? I
asked customer to check with telco, but yeah that error message isn’t helpful,
and telco initially said it was a T200 RNR (receiver not ready) timeout at the
5ess which didn’t sound right.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Sunday, January 31, 2010 10:13 PM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] debug isdn q931 invalid information element<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Either the telco doesn't think you have a full PRI or they
think the last b-channel is down or busy. I've also seen this from a
telco that didn't like the isdn plan/type that was getting sent.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>In either case there are more applicable disconnect causes
they could send. Try changing the channel order to start at 1 instead of
23 and see if the same call is successful.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Jan 30, 2010, at 11:52 AM, Jason Aarons (US) wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><br>
<br>
<span class=apple-style-span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p></o:p></span></span></p>
<div>
<div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12.4.24T2
with CME7.1/H323</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>SDCVWRT-5204-2#<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Jan
30 16:37:55.915: ISDN Se0/0/0:23 Q931: Applying typeplan for sw-type 0x3 is 0x2
0x1, Calling num 2123805999<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Jan
30 16:37:55.915: ISDN Se0/0/0:23 Q931: Sending SETUP callref = 0x00C0
callID = 0x8041 switch = primary-5ess interface = User<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Jan
30 16:37:55.915: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref =
0x00C0<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Bearer Capability i = 0x8090A2<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Standard = CCITT<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Transfer Capability = Speech<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Transfer Mode = Circuit<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Transfer Rate = 64 kbit/s<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Channel ID i = 0xA98397<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Exclusive, Channel 23<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Calling Party Number i = 0x2180, '2123805999'<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Plan:ISDN, Type:National<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Called Party Number i = 0xA1, '9044914588'<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Plan:ISDN, Type:National<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Jan
30 16:37:55.979: ISDN Se0/0/0:23 Q931: RX <- RELEASE_COMP pd = 8
callref = 0x80C0<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>
Cause i = 0x82E418 - Invalid information element contents<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>dial-peer
voice 91904 pots<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> destination-pattern
91..........<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> incoming
called-number .<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> direct-inward-dial<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> port
0/0/0:23<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> forward-digits
10<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>!<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>dial-peer
voice 4 voip<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> destination-pattern
4...<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> session
target ipv4:10.89.224.1<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> incoming
called-number .<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> codec
g711ulaw<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Here
is what telco is saying….anyone else seen this?<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>3109:</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The
switch received a Q.931 SETUP message from the customer premises equipment
(CPE) on a primary rate interface (PRI) D-channel, but the message contained an
invalid channel identification information element (IE).</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>2019:</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The
switch transmitted an information frame and did not receive an
acknowledgement in T200 time units from the far end. The switch proceeded to
poll the far end with a LAPD receiver ready (RR) or receiver not ready (RNR)
frame. The RR or RNR was re-transmitted N200 times (with each RR or RNR
retransmitted every T200 time units) and got no response from the far end. An
RR or RNR frame should be the response</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Calibri","sans-serif";
color:teal'>Jason Aarons</span></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Consultant</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Dimension Data</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><a
href="tel:704.97"><span style='font-size:8.0pt;font-family:"Times New Roman","serif";
text-decoration:none'><image001.png></span></a></span><span
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style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><a
href="tel:864.40"><span style='font-family:"Times New Roman","serif";
color:#993366;text-decoration:none'><image002.gif></span></a></span><span
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font-family:"Arial Unicode MS","sans-serif";color:black'><a
href="tel:+19043383245"><span style='font-family:"Times New Roman","serif"'>904-338-3245</span></a></span><span
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><a
href="mailto:mark.levesque@us.dida"><span style='font-size:8.0pt;font-family:
"Times New Roman","serif";text-decoration:none'><image003.gif></span></a></span><span
style='font-size:8.0pt;font-family:"Arial Unicode MS","sans-serif";color:black'> <span
class=apple-converted-space> </span><a
href="mailto:Jason.Aarons@us.didata.com"><span style='font-family:"Times New Roman","serif"'>Jason.Aarons@us.didata.com</span></a><br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><a
href="sip:mark.levesque@us.dida"><span style='font-size:8.0pt;font-family:"Times New Roman","serif";
text-decoration:none'><image004.gif></span></a></span><span
style='font-size:8.0pt;font-family:"Arial Unicode MS","sans-serif";color:black'> <span
class=apple-converted-space> </span><a
href="sip:Jason.Aarons@us.didata.com"><span style='font-family:"Times New Roman","serif"'>Jason.Aarons@us.didata.com</span></a></span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'> </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>For more information about Dimension Data, please go to<span
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href="http://www.dimensiondata.com">www.dimensiondata.com</a></span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at +1-800-974-6584 or Cisco TAC at +1-800-553-2447.</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p>
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<div class=MsoNormal align=center style='text-align:center'><span
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<hr size=1 width="100%" align=center>
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<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p>
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