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Hi All,<BR>
In UCCX 7.0 is it possible to check the agent state before landing call to his desktop or queue either.<BR><BR><FONT color=#0000ff face="Lucida Handwriting, Cursive">Regards.</FONT><BR><BR><BR><BR><BR> <br /><hr />Not got a Hotmail account? <a href='http://clk.atdmt.com/UKM/go/197222280/direct/01/' target='_new'>Sign-up now - Free</a></body>
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